Families Forward in Brewer, ME is seeking an exceptional full-time Opportunity Center Site Manager to join our program management team. In this site agent role, you are responsible for providing outstanding leadership and ensuring the delivery of exceptional services at our opportunity center(s). If you are a detail-oriented, driven individual with a passion for empowering and inspiring others, we want to hear from you. Come join our human services nonprofit and positively impact our community!

WHY YOU SHOULD JOIN OUR PROGRAM MANAGEMENT TEAM

We are a leading nationwide human services nonprofit that truly values its employees. We pay our Opportunity Center SIte Managers a competitive wage. Our program management team also enjoys great benefits. Plus, we make applying for this site agent position easy with our initial quick mobile-optimized application. If we have your attention, please continue reading!

ALL ABOUT FAMILIES FORWARD

Founded in 1935, the Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. Families Forward was created to meet the needs of the people in Maine. We're a human services organization committed to helping individuals obtain long-term economic well-being. We work hard to provide access to employment, training, education, and community resources.

Nearly 60% of our staff have lived in Maine for over 20 years. "Mainers" to the core, our team models the strong work ethic and integrity our state is known for. We value each and every employee! This is why we provide competitive compensation, robust benefits, and plenty of opportunities for personal and professional growth to our site agents.

ARE YOU A GOOD FIT?

Ask yourself: Are you a team-oriented leader who can appropriately delegate assignments and follow through to ensure good results? Do you have excellent time management and fantastic communication skills? Can you plan, organize, and coordinate multiple projects at a time? Are you ready to take your career in human services to the next level with a well-respected organization? If so, please consider applying for this Opportunity Center Site Manager position today!

YOUR LIFE AS AN OPPORTUNITY CENTER SITE MANAGER

This full-time program management position with our human services nonprofit works during the day.

When working as an Opportunity Center Site Manager, you play a critical role in managing and leading a team of high-performing individuals dedicated to achieving exceptional outcomes. You work collaboratively with the regional director to ensure your team is fully informed of agency policies and expectations. Your focus on data-driven decision-making, and ability to run reports in Fedcap CARES, are key in creating longer-term strategies for site achievement. In this site agent role, you analyze site data and metrics to identify strengths and areas for improvement in performance and efficiency, while also identifying priority areas for staff and their assigned caseloads. Your commitment to ensuring compliance, quality, and adherence to standards, is exemplified through conducting monthly case reviews for this program management position.

Your responsibilities as a site manager with our human services nonprofit also include hiring, orientation, and training employees, and providing coaching and support to your team to help them develop the skills and knowledge required to excel in their jobs. Because you care about your team, you communicate effectively and transparently to ensure staff are aware of policy, program, and agency changes, and recognize and escalate concerns that may compromise operations and contractual obligations.

Working as a site agent, you coordinate all site operations, including logistics, facilities, staffing, and adherence to program models and workflow. Your excellent organizational skills shine as you manage the site calendar and PTO requests from staff to ensure coverage and business needs are met. With your eye for detail, you review and approve mileage and reimbursement requests to ensure their accuracy and adherence to agency policies.

Representing Fedcap and Families Forward with all stakeholders and in the community in a positive and professional manner brings you great satisfaction in knowing that you're making a difference in the lives of those living in your community. You love your job as an Opportunity Center Site Manager and enjoy leading a dynamic team of caring individuals.

WHAT WE NEED FROM YOU AS AN OPPORTUNITY SITE MANAGER

• Bachelor's degree or higher education and/or equivalent experience
• 5+ years of program management and supervisory experience
• Valid driver's license

We would love for the individual in the site agent position to have previous experience working with a nonprofit. This program management role requires someone with a demonstrated track record for building and developing community partnerships. We are looking for a site agent that is driven and detail-oriented. We need an excellent communicator that is compassionate, as well as a team player. If you can meet these requirements and perform this program management job as described above, we would be happy to have you join our human services nonprofit as an Opportunity Center Site Manager!

Location: 04412