We Ship Express is looking for a Sr. Sales Executives to join our team. While the positions are remote based, we are focusing on candidates in the Los Angeles, CA or Southern, CA area to support this geography.

WHO WE ARE

We Ship Express is an industry leading e-commerce specialized logistics company with over 20 years of compliance and shipping experience. Our all-hands-on deck team is dedicated to providing a reliable and efficient delivery experience. An entrepreneurial spirit with a commitment to our partners is the foundation of our culture and guides our vision. We Ship Express is rapidly growing our core business and expanding into new verticals and delivery systems. We are looking for enthusiastic, motivated, and creative people to join our team.

WHO YOU ARE

• A driven, self-starter who is hungry to win
• Innovative with an entrepreneurial spirit
• A problem-solver, willing to listen to the customers needs and find solutions
• Able to work independently with remote direction and collaboration
• Organized but flexible when times get busy
• Always looking to improve and learn
• Willing to speak up with ideas and observations
• Able to find the positive in the story

WHAT YOU'LL DO

The Senior Sales Executive is responsible for all new strategic and large-scale customer acquisition and growth of assigned portfolio. As an inside/outside sales role, the Senior Sales Executive must be comfortable and effective in face-to-face and electronic communications, negotiations, and presentations. Advanced competency levels in planning, negotiating, strategic agility and problem solving will be utilized to expand channels of business and develop solutions for complex customer situations.

The Senior Sales Executive will, as needed and directed, assist in the training and development of Sales Representatives. This position may also assist in the development and planning of long-term strategic initiatives.

This is a sales focused position with opportunity for knowledge and skill base expansion for continued development. Time management will be crucial for success with 90% focus on revenue goal attainment and 10% of time spent on additional activities.

Essential Functions

• Achieve assigned KPI’s and revenue goals in prospecting, portfolio growth, and new sales.
• Effectively communicate We Ship Express’ value proposition to prospects and clients, and be able to discuss topics like shipping, e-commerce, and regulated commodities.
• Direct sell to customers to achieve your annual quota.
• Engage with the Senior Sales team to share leads back and forth
• Present pricing and contracts to customers and effectively negotiate deals.
• Evaluate P&L, costs, and make strategic margin decisions for the business.
• Discuss technology concepts at a high-level such as API, billing file, tracking portal, etc. (This is not a highly technical role)
• On a limited basis, step in as escalation point when Customer Service has a customer issue
• Use CRM effectively and ensure all relevant customer details are entered appropriately.
• Ensure smooth account handoff to CS Department after a deal has launched
• Ensure all active prospects are being sold pricing terms that produce the desired unit economics and gross margin levels for the business.
• Maintain an organized and scalable prospecting process. Leveraging software tools generated analytics and metrics to improve conversion rates and customer satisfaction.
• Work closely with finance to ensure all pricing and financial terms (including miscellaneous or special pricing programs) are accurately populating customer invoices. Ensuring that any inaccuracies or errors on invoices are resolved in a timely fashion.
• Partner with Operations, Finance, Customer Service, IT Solutions, HR, and Sr Management on projects and initiatives
• Directly plan, implement, and manage solutions to grow account base, while driving results that deliver market share growth for WSE
• Develop mutually valuable relationships with customers, through understanding their key needs and requirements.
• Serve as the communication lead between key customers and internal teams.
• Conduct market research and analysis for new channel opportunities
• Assist as needed in the development of long-term strategic initiatives
• Mentor and assist in the development and training of Sales Representatives/Business Development Associates

Performance Requirements

• Demonstrate integrity & trust in all situations
• Continuously reach benchmarks and complete assigned KPI’s
• Strong time management and priority setting to achieve both revenue targets and senior team member responsibilities
• High sense of urgency in communication and follow up on all projects
• Innate desire for continuous improvement in all areas of job description or functions that involve the sales department
• Strong understanding of organizational agility in order to receive answers and complete projects within scope defined in plans.
• Action oriented in moving projects forward and managing tasks

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Communication preferred or equivalent combination of experience and training.
• 5-7 years sales experience with documented success in shipping, logistics, fulfillment, or e-commerce required; alcohol/wine preferred
• Consultative sales background

SKILLS/ABILITIES:

• Knowledge of Customer Lifestyle Management
• High competency in Microsoft Office software
• Persuasive presentation skills
• Proficient in using presentation software
• Ability to handle multiple priorities and work under time sensitive conditions
• Excellent leadership and project management skills.
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to build consensus and motivate others.
• Ability to plan and meet schedules

WHAT WE OFFER

• Opportunity to join a growing industry and company
• Competitive compensation
• Benefits package includes Medical, Dental, and Vision, Life and AD&D, Disability, Critical Illness, Accident, Hospital Indemnity, Identity Protection, Pet Insurance, and Legal Services, Flexible Spending (FSA) and Health Savings (HSA) Accounts, Employee Discounts
• 401K retirement plan with company match
• Paid time off including sick days and floating holidays
• Coaching and mentoring to take your career to the next level
• An open, friendly and fun environment with a hard-working, down-to-earth team