Supervisor of Continuous Improvement Job at AmerisourceBergen
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
What you will be doing
Be a Healthcare Hero! Work for a Fortune 10 global organization where we put our People First! Now offering a sign-on bonus of $2,000.00 for new employees!!!
As of August 24, 2021, AmerisourceBergen requires all U.S. team members to be fully vaccinated and show proof of completed vaccine prior to your first day of employment. If you cannot receive the COVID-19 vaccine due to a disability/medical reason or sincerely held religious belief you will be required to follow AmerisourceBergen’s policy and process to apply for an exemption/accommodation
PRIMARY DUTIES AND RESPONSIBILITIES:
- Supervises Continuous Improvement (CI) team’s daily priorities and tasks.
- Assists CI team members and other ICS associates with nonconformance investigations, providing training and coaching as needed.
- Performs nonconformance investigations, including in-depth root cause analysis
- Builds and sustains a CI culture across ICS Operations.
- Provides and teaches CI tools to team members, such as, root cause analysis and 5-whys.
- Develops tracking tools and reports to identify trends, as well as support the nonconformance management program.
- Works with CI and Quality teams to utilize data-oriented process to identify root cause and solve problems.
- Participates in Kaizen activities under the guidance of CI Manager across the ICS organization.
- Gathers business process metrics, voice of customer, voice of business, policy/procedure impacts.
- Active associate CI Meeting and Management Reviews.
- Participates in working sessions with all subject matter experts to discover and detail the current state business design and capture existing systems and tools
- Assists in creating project charters, baseline/project metrics, data collection plans, pilot plans, control plans, high-level training/implementation plans, etc.
- Fosters an environment of critical thinking
- Other duties as assigned
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- 2+ years’ experience
- Bachelor or BS degree preferred
- Six Sigma Green Belt certification preferred (or experience in the application of process improvement methodologies)
- Continuous process improvement (Kaizen) experience preferred
- Experience in working with different business departments/groups is highly desired
- Experience in Microsoft Word, Excel, PowerPoint, Visio
- Operations experience a plus
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Strong analytical and problem-solving capabilities.
- Ability to work with electronic systems to perform data analysis, trending and system configuration activities.
- Track record of continuous improvement with measurable results.
- Demonstrated collaboration skills; group facilitation skills
- Strong verbal and written communication with the ability to communicate within cross-functional/organizational teams.
- Strong time management skills and multi-tasking abilities. Ability to prioritize, organize and plan work.
- Promoter of change management.
- Models a professional and responsible demeanor at all times.
- Able to respond/react with appropriate urgency/professionalism and make decisions under pressure.
- High level attention to detail.
- Positive, team-oriented attitude and approach to getting work done.
- Reliable, resourceful, flexible, accountable, known for a sense of initiative.
- Ability to utilize Lean/Six Sigma methodologies and process improvement tools.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
The noise level in the work environment is generally quiet.
The noise level in the work environment is generally quiet.
PHYSICAL AND MENTAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Sedentary physical activity requiring reaching, sifting, lifting, finger dexterity, grasping, feeling, repetitive motions, talking and hearing. Visual requirement is for close vision, distance vision, peripheral vision and ability to adjust focus. 75% or more time is spent looking directly at a computer. Associate is frequently required to stand, walk (or otherwise be mobile). Ability to deal with stressful situations as they arise.
What your background should look like
What AmerisourceBergen offers
We offer a competitive total rewards package which includes benefits and compensation. Our commitment to our eligible population of team members includes benefit programs that are comprehensive, affordable, diverse, and designed to meet the needs of our team members’ and their families. Some of these programs include paid time off including paid parental leave, access to retirement savings vehicles, medical, dental, vision, and life insurance options, an employee stock purchase program, and other financial, health, and well-being focused benefits.
Because we take a balanced, global approach to our benefits, benefit offerings may vary by location, position, and/or business unit. Some benefits are company-paid, while others are available through team member contributions. For details visit
https://www.virtualfairhub.com/amerisourcebergen
.
Schedule
Full time
Affiliated Companies
Affiliated Companies: Integrated Commercialization, LLC
Equal Employment Opportunity
AmerisourceBergen is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
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