Robert Half might have the Desktop Support Technician role for you, if you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users. This Desktop Support Analyst role is short-term contract / temporary to hire in nature and is based in the Bloomington, Minnesota, area.

Your responsibilities in this role

• Be in contact regularly and effectively with ticket submitters
• Maintain, analyze, and fix computer systems, hardware, printers, and computer peripherals
• Provide computer desktop support in accordance with established policies and procedures
• Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
• Resolve computer problems, and give guidance on appropriate action/solutions
• Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities
• Coordinate hardware repairs with the appropriate vendors
• Comprehensive knowledge of Computer Imaging
• Knowledge of Desktop Imaging
• Proficiency in Imaging Technologies
• Service Desk Tickets experience
• Desktop support or related experience
• Experience writing procedure manuals, user instructions, business correspondence, and general report writing

Technology Doesn't Change the World, People Do. ®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .


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