Systems Analyst

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Job Description*

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Develops functional/non-functional system requirements using documented business requirements.

• Works with development staff and/or OD2A staff to create prototype designs for medium-risk projects. Creates detailed unit/system testing scripts based on functional requirements.

• Works with QA staff to facilitate user acceptance testing processes as required.

• Assesses and develops recommendations for process improvements and technology solutions for County agencies.
• Captures, consolidates, and communicates information from the Subject Matter Experts (SMEs) to the rest of the team.
• Responsible for the high level design and integration of software development by effectively partnering with business users, project managers and application developers.

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Role and Responsibilities*

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Analyzes existing business processes and data flows to develop system designs, delivery roadmaps and integrations to other systems.

• Performs full lifecycle development of systems. Assesses business opportunities, defines problems and identifies business solutions. Develops the needs assessment and requirements analysis.
• Provides quality customer service.
• Actively pursue innovative initiatives and improvements in current processes.
• Gather/document business requirements for change requests (break/fix).
• Confers with County agencies and provides advice, consultation, and technical assistance throughout project implementation.
• Participates in user training or often conducts the training when needed.

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Qualifications and Requirements: *

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Graduation from an accredited college or university with a bachelor's degree in Business or Computer Science. Plus at least two years' experience in the administration or support of enterprise systems.

• Knowledge of the principles and practices of planning, developing, implementing, and maintaining computer information systems. Knowledge of business operations, processes and procedures.
• Knowledge of processes, methods and techniques utilized to analyze and evaluate business operations.

• Skill in analyzing and evaluating administrative processes for automation.

• Ability to assist in the analysis and evaluation of the feasibility and suitability of information technology projects. Ability to establish and maintain effective working relationships. Ability to communicate effectively in both written and verbal forms. Ability to develop requirements, design and other life cycle documents. Ability to create precise and effective technical documentation.

• Excellent oral and written communication skills with internal and external clients and vendors.
• Ability to produce documentation that will be used by various audiences, including but not limited to design documents for each application being reviewed that will include business requirements, functional specifications, test plans and scripts.

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Preferred Skills: *

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Strong analytical and problem solving skills.

• Outstanding business process fluency, with a strong ability to discuss processes at a level of detail sufficient to gain insight into the underlying business problem or opportunity.
• Ability to work in a team environment; establishing and maintaining strong professional relationships.
• Maintain the security and confidentiality of any proprietary or sensitive data in any medium.
• Recent engagement with a government entity.
• Experience within Health and/or health systems.

Job Type: Contract

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