TRC is a leading, global consulting, engineering and construction management firm that provides environmentally focused and digitally powered solutions across our key markets including Power & Utilities, Transportation, Real Estate, Water, Government, Environment & Sustainability and Digital Solutions. TRC has over 7,000 employees in over 150 offices globally, including Canada, China and the UK.

We are seeking a System Engineer to join our IT Infrastructure Services team. The ideal candidate must have a bachelor's degree in related area and a minimum of three years of IT Enterprise experience in a networked technology environment, or an equivalent combination of education and experience. Must have strong communication skills (both written and verbal) who can work both independently and work well within a team.

This position is full-time 100% REMOTE that can work anywhere in the Eastern Time Zone of the United States or work out of one of our Eastern locations.

The System Engineer is responsible for a broad range of systems, administration, and operation support in an enterprise environment. The role will involve planning, scoping, architecting, and supporting physical, virtual and cloud server environments. A successful candidate must demonstrate exceptional technical, communication, problem-solving and analytical skills. This person will be detail-oriented, self-directed, and self-motivated, and be able to effectively communicate with and share information within the IT organization and organization at large.

Duties and Responsibilities

• Performs daily system monitoring, verifying the integrity and availability of all hardware, server resources, file servers, systems, and key processes, reviewing system and application logs.
• Coordinates warranty renewals installs new and/or replaces existing hardware and configures in accordance with standards and project/operational requirements.
• Performs the role of Backup Engineer, engaging in engineering phases of backup software and related storage solutions delivery including planning, design, build, testing, and transition to operational support.
• Provide input to analysis, design and direction regarding performance management and capacity planning services regarding backup infrastructure and related processes.
• Troubleshooting of system and performance issues.
• Problem solving and management of hardware in both physical and virtual environments
• Performs and oversees continuous system health checks, administration, and application of patches and upgrades (E.g., Dell OpenManage Enterprise, Secure Remote Services)
• Enhances efficiencies by implementing 3rd party tools and scripts (PowerShell, Robocopy)
• Coordinates with outside vendors to resolve problems with hardware and software.
• Assists in planning and deployment of disaster recovery procedures
• Assists in creating documentation for use in awareness trainings for IT staff and employees.
• Other duties include but are not limited to:
  • Coordinating supporting requirements as it relates to office moves and expansions.
  • Provides end user support via remote assistance and or telephone.
  • Member of an On-Call engineer rotation

Qualifications & Requirements

• Bachelor's degree in related area and a minimum of three years' IT Enterprise experience in a networked technology environment, or an equivalent combination of education and experience
• Demonstrated knowledge with Microsoft Windows Servers, Operations, and Applications. Linux experience is a plus.
• Demonstrated knowledge with both physical servers and virtualized Microsoft Hyper-V servers. Clustered environment experience is a plus.
• Demonstrated knowledge with both on-premises and cloud-based backup solutions.
• Cloud (e.g., Azure/AWS) experience and Backup and Storage platforms (E.g., EMC and/or Dell DataDomain) is a plus.
• Knowledge of Cisco/Meraki hardware is a plus (Layer 2/3 Switches, Wireless APs) along with TCP/IP, 802.1x, and VLANs.
• Knowledge of Microsoft Active Directory Site and Services/Users and Computers/Group Policy Management
• Knowledge of Windows Domain Controller DNS and DHCP protocols
• Knowledge of monitoring tools (E.g., PRTG, WhatsUp Gold, ManageEngine Tools)
• Commitment to continual development of technical skillsets and knowledge sharing
• Ability to work independently as well as part of a team
• Must possess a strong customer service focus
• Strong communication (verbal and written), analytical & problem-solving skills
• Must be able to respond to system outages during off-hours

EDUCATION/SKILLS and ABILITIES

• BA/BS degree or equivalent experience
• The following certifications/trainings are preferred but not required:
• CompTIA A+ Certification
• ITIL
• Microsoft Certification

TRC offers advancement potential and a competitive compensation and benefits package including a 401k plan with a company match. For more information, please visit our website at www.trccompanies.com

About TRC:

Incorporated in Connecticut in 1969, TRC has spent half a century providing cutting edge professional services in the engineering and consulting realm. From humble beginnings as The Research Corporation of New England, a meteorological and air quality analysis firm, TRC quickly expanded into the power, and infrastructure markets and serves as an environmentally focused and digitally powered consulting firm.

Groundbreaker. Game changer. Pioneer. TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

TRC is ranked #17 on ENR's list of the Top 500 Design Firms in the United States.

Our Mission

We understand our clients' goals, and embrace them as our own, applying creativity, experience, integrity and dedication to deliver superior solutions to the world's energy, environment and infrastructure challenges.

Our Vision

We will solve the challenges of making the Earth a better place to live — community by community.

Please watch the video below to learn more about TRC:

https://bit.ly/3uJdTWh

TRC is an equal opportunity employer: disability/veteran. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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