The Technical Opderations Manager will oversee technology and maintenance. They will be a self starter who has experience with electro-mechanical, equipment maintenance,and troubleshooting. Sucessful candiddates will be talented individuals who are lifelong learners and fantastic problem solvers. Not only are we looking for technical aptitude, but also someone with customer service experience.

Accountabilities: • Training and scheduling of maintenance managers at local stores

• Ensure compliance with state, federal, and other regulatory agencies
• Will assume responsibility and accountability the Maintenance Department
• Supervise maintenance techs to ensure assigned tasks are effectively addressed
• Meet regularly with staff to provide supervision and ensure open communication
• Determine schedules for maintenance staff to ensure appropriate coverage and to expedite work
• Oversee, clean, and be responsible for multiple attractions including Coasters, Virtual Reality Systems, Laser Tag, Simulators, and more
• Order all parts following budgets
• Assist techs on major escalated issues
• Assist with POS systems, projectors, and other building equipment
• Ensures daily preventative maintenance and repairs are completed
• Maintain PM logs for all attractions and keep them up to date
• Responsible for all building maintenance and contractors needed to repair
• Communicate daily with team members
• Maintain a safety-focused attitude at all times
• Assist with documenting fire and disaster drills in accordance with regulatory requirements.
• Ensure implementation of corrective action needed as a result of internal or external safety inspections
• Inspect storage rooms, workrooms, utility/janitorial closets, etc., for upkeep and supply control.
• Follow all processes involving maintenance including but not limited to safety and OSHA, maintenance procedures, logging, and reporting
• Assist with parts/tools inventory and purchasing for stores
• Maintaining payout structure at all locations (25%) as well as assist troubleshooting with Embed and Center Edge POS system
• Ensure that maintenance personnel always follow established safety regulations in the use of equipment and supplies.
• Ensure that all personnel wear and/or use safety equipment and supplies (e.g., back brace, mechanical lifts, etc.) when lifting or moving heavy objects.
• Ensure that supplies, equipment, etc., are maintained to provide a safe and comfortable environment.
• Assis with obtaining/maintaining material safety data sheets (SDSs) for hazardous chemicals in the maintenance department.
• Ensure that containers of hazardous chemicals in the department are properly labeled and stored

Principle Duties and Responsibilities:

• Manage 3rd party vendors.
• Create a positive safety culture ensuring safety of our employees and visitors at all times.
• Ensure compliance of Five Star Parks & Attractions Standards
• Interact and communicate with employees to monitor performance
• Perform other duties as assigned by management
• Must be able and willing to stand or walk for up to 10-hour shifts
• Familiar with Embed system and CenterEdge POS software

Education, Qualifications and Experience:

• High school or equivalent education required
• Must be 21 years or older
• Must have, as a minimum, one (1) yearsexperience in a supervisory capacity, in a maintenance related position
• All employees must maintain a neat, clean, and well-groomed appearance standards
• Highly organized and strong work ethic Approval