Technical Support Job at Cybertec Inc
Hi,
I hope you're having a good day! I'm reaching out to you to check whether you are open/looking for a new contract opportunity for a L1 Support in Olive Branch, MS/ Memphis, TN/ South Brunswick, NJ.Please reply to me for more details.
Role: L1 Technical Support
Location: Olive Branch, MS/ Memphis, TN/ South Brunswick, NJ
Type: Contract
Duration: Long Term
Job Description:
·Accept & registers Service Calls/ Tickets
·Classify Service Calls/ Tickets according to the specified options (L1, L2 & L3)
·Collecting and documenting relevant data related to nature of issues
·Troubleshooting reported issues and routing tickets to appropriate groups
·Being able to use applications like ServiceNow / Slack / MS Office
·Possess excellent communication and organizational skills, along with excellent interpersonal skills.
·Have demonstrated abilities to multi-task, including solid time management skills.
·This role provides L1 support to Technology Support team members, engaging in application technical support and escalation when required.
·Shifts and/ or unusual hours are required to accommodate the needs of the business
Job Type: Contract
Salary: $15.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Newark, NJ 07107: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Accept & registers Service Calls/ Tickets: 3 years (Required)
- Classify Service Calls/ Tickets: 3 years (Required)
- L1/L2/L3: 3 years (Required)
- ServiceNow / Slack / MS Office: 3 years (Required)
Work Location: One location
Speak with the employer
+91 +12484918683
Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.