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Technical Support Engineer Job at Sensor Systems, Inc - A HEICO Company

Sensor Systems, Inc - A HEICO Company Chatsworth, CA 91311

$75,000 - $85,000 a year

SENSOR SYSTEMS, INC.

8929 Fullbright Avenue, Chatsworth, CA 91311, (818) 341-5366

Founded in 1961, Sensor Systems (sensorantennas.com) is the largest supplier of antennas for commercial, business, and military aircraft. Our facility is located in Chatsworth, California, where we design, manufacture, and test our products, delivering to a global customer base. As of August 2022, we are part of HEICO, an NYSE listed company.

Equal Employment Opportunity Employer. “Veterans” or “Individuals with Disabilities”.

JOB DESCRIPTION

POSITION: Technical Support Engineer

LOCATION: Chatsworth, CA

SHIFT: Monday – Friday (Day Shift: 7:30 am – 4:30 pm)

JOB SUMMARY: Provides technical support, investigating, and resolving problems. Review, analyze, troubleshoot to support technical inquiries when required by the customer or related to customers returns. Technical advisor, to provide exceptional customer service, display efficient multitasking abilities, and be detail oriented. Applies knowledge of computer software, hardware, and procedures to solve problems.

BASIC FUNCTIONS:

  • Respond to customers related to technical or mechanical support issues.
  • Assisting customers in troubleshooting and evaluating systems to figure out the cause of technical issues and talk them through its corresponding solution.
  • Provide quality customer service while demonstrating the ability to effectively troubleshoot and resolve advanced technical inquiries.
  • Knowledge of the aerospace/aviation industry
  • Strong problem-solving skills
  • Performs other duties and responsibilities as assigned or required.

MINIMUM QUALIFICATIONS:

  • Bachelor of Science Degree with an emphasis in Mechanical Engineering and a minimum of 5 years of engineering experience as related to the above duties.
  • 3 years of experience working in a manufacturing environment as a process owner (process, equipment, documentation, special training).
  • Ability to read and comprehend Blueprints, Drawings, and Quality Specifications.
  • Ability to read and understand Geometric Dimensioning and Tolerance.
  • Aerospace manufacturing company experience in assisting all phases of manufacturing process a plus.
  • Comfortable and able to work well as part of an integrated team including skilled technicians, engineering peers, and principal-level engineers.
  • AutoCAD, Microsoft Office, Adobe Acrobat.
  • Must exhibit good judgment, ingenuity, and personal as well as professional integrity.
  • Must possess good written and verbal communication skills.
  • Project oriented.
  • Bilingual English/Spanish a plus.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Education:

  • Bachelor's (Preferred)

Experience:

  • Mechanical Engineering: 5 years (Preferred)
  • Aerospace Manufacturing: 3 years (Preferred)

Work Location: In person




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