This is an Onsite position at our Salt Lake City, UT facility

This position works with minimal supervision and is frequently required to use professional skills, discretion and sensitivity while addressing various quality and training issues. This individual works as a team member in determining departmental needs and serves as a resource for the Associates and Management Team. Provides training and coaching for the further development of each employee. Must work well with a variety of individuals and be able to resolve issues professionally. This individual is a leader who interfaces with various operations management personnel, including Center Directors, Supervisory staff and the Quality Team.

Essential Duties and Responsibilities (include but are not limited to):

• Organizes & conducts training sessions as needed.
• Provides documentation of training provided, and validates that budgeted time allocated is met.
• Creates & conducts certification for learners. Provides feedback and coaching as part of the learning experience.
• Selects or develops teaching aids such as training handbooks, tutorials, or quick reference guides.
• Confers with Management and other employees to gain knowledge of what work situations require training.
• Attends meetings and workshops, and participates on committees, as assigned.

· Performs miscellaneous job-related duties as assigned.

Job Requirements:

• Knowledge of company policies and procedures.
• Knowledge of company goals and objectives.
• Knowledge of client contract agreements and the client’s expectations.
• Knowledge of medical reimbursement claims procedures, standards, and documentation requirements.
• Knowledge of HIPAA
• Knowledge of PC and applications/programs required to successfully perform their duties.

Skills Required:

• Ability to communicate effectively, both orally and in writing.
• Ability to document quality and training results.
• Ability to develop, plan, and implement training programs
• Ability to function independently as well as part of a team.
• Must have effective presentation and facilitation skills.
• Ability to gather data, compile information, and prepare reports.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift

Education:

• High school or equivalent (Required)

Experience:

• Training & development: 1 year (Preferred)

Work Location: One location

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