Company Overview

At Mobile Veterinary Specialist in Austin, TX, we strive to provide our patients and clients with the highest quality and most compassionate care available. We are the leading provider of mobile surgical services in the greater Austin area. MVS is a team of board-certified veterinary surgeons providing care in the comfort and convenience of general practice veterinary facilities. Our goal is to provide the highest quality minimally invasive surgical care affordably and efficiently.

Job Summary

We are expanding our team and looking to add a full-time Veterinary Receptionist to our staff five days a week from 8 am to 5 pm Monday through Friday. On busy days with emergencies, it is not unusual to arrive back at the office after 5 pm.

The ideal candidate will deliver a professional and qualified first impression to all visitors. This person has excellent communication and customer service skills. They will have a basic understanding of administrative and clerical procedures/systems and the ability to multitask in a busy environment.

Responsibilities and Duties

This job description serves to list expectations and duties for our Veterinary Receptionist. While we have attempted to make it as comprehensive as possible, due to the dynamic nature of our service and the position, you may be asked to perform additional duties that would not typically fall within the guidelines of a Veterinary Receptionist or office person.

Receptionist Duties:

• Arrive on time and be prepared for the day ahead.
• Keep informed of traffic situations that may impact travel.
• Be courteous to staff at each clinic and maintain good relations.
• Receive and place calls to clients for the purpose of scheduling
• Obtain patient and client information necessary for the procedure and enter pertinent information into record-keeping software upon arrival.
• Knowledge of veterinary medical terminology and procedures
• Field calls from owners and clinics inquiring about our services and pricing.

• Follow up with pet owners after the procedure (2-3 days post-op) and log the call.
• Enter and deliver invoices via email.
• Verify upcoming procedures/appointments.
• Keep track of questions or issues that our client clinics are experiencing. Let your manager know so that these may be addressed timely.
• Ensure that each clinic has MVS marketing materials. Urge clinics to refer their clients to TPLOaustin.com.
• Send out and receive mail, documents, supplies, and packages.

Qualifications and Skills

• 2 + Years of Receptionist Experience - Required
• Excellent Written and Verbal Communication Skills - Required
• Excellent Computer Skills - Required
• Experience with EzyVet Software - Preferred

Benefits and Perks

• No nights, weekends, or on-call
• Full Healthcare Package
• Generous Compensation Commensurate with Experience

In addition to our dynamic practice opportunity, Austin, TX is rated as the “#1 Best Place to Live” for the third year in a row, according to US World News based on affordability, job market, and quality of life. It’s an excellent area to live, enjoy an abundance of outdoor activities, as well as have a lucrative opportunity to work in a growing privately-owned specialty surgery practice.

Ready to learn more? Please complete the application below to learn more and schedule an interview. We look forward to speaking with you!

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