• Manages weekend operations of patient care activity and outcomes within the assigned area(s) of responsibility for a regionally based team(s) and ensures that a culture of compliance, accountability, patient outcomes and excellence is maintained. Collaborates extensively with staff and management from multiple departments to achieve outcomes.
• May supervise on-call team, depending on regional needs.
• Assists with prioritizing patient and family needs on the weekends.
• Actively keeps abreast of hospice and palliative care trends, best practices and compliance requirements.
• Upholds departmental, organizational, regulatory and legal protocols, policies and practices.
• Models the C.A.R.E. Model of Service: courtesy, acknowledgement, response and empathy.
• Actively leads and promotes a culture of excellence and innovation to continually improve employee engagement.
• Actively applies an inclusive management style.
• Upholds the HOM Code of Conduct and represents HOM in a positive and professional manner at all times.
• Works with colleagues from other department including other clinical operation departments and access to care to facilitate timely on-boarding of patients on the weekends.
• Models the Agreements of Belonging
• Assists the Managers, Service Operations with other responsibilities as assigned including but not limited to auditing charts, implementing processes, scheduling and payroll.
• Assists the Managers, Service Operations in managing employee performance within assigned area(s) of responsibility.
• Assists the Managers, Service Operations in ensuring competency of staff within assigned region.
• Promotes knowledge of palliative care and hospice philosophies and articulates and promotes HOM’s vision, mission, and values within the community.
• Supervision: Reports to the assigned clinical director. Supervises staff working on the weekend shift, as assigned.

Qualifications:

• Bachelor’s degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor’s degree program with completion expected within 2 years of assuming role.
• Licensure: Graduated from an accredited school of nursing with a current license to practice in State of Michigan as a Registered Nurse.
• Two (2) to three (3) years of health care management and/or preceptorship experience preferred and an understanding of regulatory issues required.
• A minimum of one (1) to two (2) years of clinical experience required; clinical expertise in hospice preferred.
• Certification in hospice nursing (CHPN) preferred.
• Knowledge of regulatory requirements and compliance as it pertains to hospice preferred.
• Must possess emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels.
• Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different backgrounds, ethnic origins and skill levels required.
• Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information.
• Ability to communicate effectively and professionally in writing and verbally to perform management duties and to promote good working relationships.
• Ability to effectively use technology in support of management and clinical operations.
• Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions.