Calling all candidates who want to be part of a fun and growing team! We are seeking a friendly, fun-spirited weekend receptionist to join the Paradigm Family!

Paradigm at First Colony is an employee-based company that truly values its members. We provide excellent resources, education, supplies, and career growth opportunities to each team member.

You deserve good pay. You deserve good benefits. You deserve to work in a place where your voice matters. If you agree, Paradigm at First Colony is the place for you!

Classification

Hourly Non-Exempt

Reports to

Administrator

Shifts Available

Weekends 8:00 AM - 8:00 PM

Summary/Objective

In keeping with our organization’s goal of improving the lives of the residents we serve, the Receptionist exemplifies the company’s values while greeting residents, visitors, and staff when they enter the building or call the facility. The Receptionist works directly under the Administrator and assists the Administrator in administrative tasks.

Job Duties

• Greet individuals as they walk through the door and answer phones
• Direct individuals to where in the building they are going as well as transfers phone calls to staff members throughout the building
• Perform administrative tasks as assigned by administrator
• Maintain current directories of staff and residents
• Maintain the comfort, privacy, and dignity of residents and interact with them in a manner that displays warmth, respect, and promotes a caring environment
• Comply with facility policies and procedures
• Communicate and interact effectively with residents, visitors, families, staff, and supervisors
• Attend and participate in departmental meetings and in-services as directed
• Report all resident, staff, or other concerns to the appropriate department head
• Report all incidents, accidents, unsafe situations, and concerns immediately
• Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
• Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures

Required Education and Experience

• High school diploma or GED
• One-year relevant experience
• Strong computer literacy skills (Microsoft Outlook, Microsoft Office, Internet)
• Must be proficient in using computers and general office machines, including telephone system, copier, fax machine, and postage meter
• Associate or bachelor’s degree preferred
• Two years of relevant experience preferred

Required Skills

• Excellent written and verbal communication skills
• Demonstrate leadership, organizational skills, and ability to maintain a positive and professional attitude
• Ability to work well under pressure, meet deadlines, and handle multiple tasks simultaneously
• Display attention to detail
• Interact with residents, families, and the community in a professional manner
• Ability to engage in active listening (giving full attention to those speaking), critical thinking (using logic and reasoning to identify strengths/weaknesses of alternative solutions), and active learning (understanding implications of new information during problem-solving situations)
• Exceptional judgment and active foresight
• Self-motivated and self-directed

Paradigm Healthcare was founded on the belief that by empowering each other, we can achieve more and provide better care to every patient we serve. We believe in taking a fundamental and basic human approach to our business, keeping it simple, real and to the point. We believe that by building an empowered team, who knows the value they hold, we can provide an unparalleled level of care to the residents who count on us.