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Administrative Services Support Job at Cincinnati-hamilton Community Action Agency

Cincinnati-hamilton Community Action Agency Cincinnati, OH 45237

Essential Functions


  • Perform accurate and detailed administrative support activities related to storing, retrieving, and integrating information for dissemination to staff and clients.


  • Provide DATA entry support for all GCMI CRM systems and Reporting systems .


  • Organize and maintain paper and electronic files; manage projects; conduct research;

In addition, disseminate information by using the telephone, mail services, Web sites, and e-mail.


  • Greet, respond to and/or direct customers or visitors to appropriate departments in a professional and timely manner.


  • Screen incoming telephone calls to promptly relay messages and distribute information appropriately and professionally.


  • Plan and coordinate meetings and arrangements for Executive Director.


  • Assure confidential and discreet handling of all company business including but not limited to customer, staff, and vendor, financial and organizational matters.
  • Review and compare financial reports, providing feedback to management with any significant changes, errors, and/or omissions.


  • Demonstrate a high level of software computer expertise to produce advanced level reports; create spreadsheets; compose correspondence; manage databases; and create presentations, reports, and other documents or business materials.


  • Coordinate, organize and identify resources to keep assigned projects on schedule and bring about successful completion of project goals.


  • Support the preparation of reporting needed for GCMI Funding sources as needed


  • Help track and manage deadlines for all GCMI Annual renewal and certification(s) of all memberships, reporting, contracts, etc.


  • Work w/ marketing representative or contractor, on GCMI marketing of loan clients, website changes, updates, etc. Help collect and edit material for marketing


  • Support GCMI Staff with collection and creation of social impact information for loan clients, investors, GCMI Board of Directors and staff.


  • Draft materials for Board Meeting, and presentations under direction and authority of Executive Director.


  • Process and distribute all incoming and outgoing mail.


Other Duties and Responsibilities


  • Assists GCMI Staff with administrative paperwork as assigned.
  • Support and Process all Accounts Payable and Receivables.
  • Help manage and maintain all client Files on CRM systems.
  • Maintains a professional office environment.
  • Follows GCMI policies and procedures, perform an annual review of all policies and procedures for GCMI w/ the exception of the Lending Department; upholds company values; exhibits respect and sensitivity for cultural differences; promotes a harassment-free work environment.
  • Research and data collection
  • Performs other duties as assigned.

Qualifications

To perform this job successfully, an individual must perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required.


  • All candidates must be fully vaccinated the Covid-19 virus, to be considered for this role


Education/Experience:

Associate’s degree in Business or Office Systems (or equivalent) strongly preferred. Equivalent combination of related work experience and education will be considered.


In addition, a minimum of 5 years related office work experience working with senior level management. Work experience in commercial/small business banking industry or financial setting highly desirable but not required.


Computer/Technology Skills

  • Must have highly developed PC skills including: Microsoft Office Word, Excel, PowerPoint, and Outlook. Must familiar with Google suite of services (Google Docs, Surveys, etc)
  • Preferred proficiencies at using desktop publishing software and digital graphics to create spreadsheets; compose correspondence; manage databases; and create presentations, reports, and documents.
  • Ability to operate a variety of office equipment including printers, fax machines, photocopiers, scanners, and videoconferencing and telephone systems.


Work Hours

  • Currently at part time position
  • Minimum 20 hours per week. Hybrid schedule for office hours and virtual hours. Open to discussing options
  • Management based on the operating needs of the business determines regular hours of work and scheduled overtime.
  • Attendance/Punctuality - Is consistently at work and on time. Ensures work responsibilities are covered when absent.
  • Must be flexible to deal with work schedule changes due to unexpected events.


If this position sounds right for you, please submit your resume to: willie@gcmination.org

Hourly rate is based on experience

Competitive benefits package for Full time employees: Health, Dental, Vision, Life Insurance and retirement plan w/ company match for all qualifying employees




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