Admissions/Alumni Coordinator- Substance Abuse and Addiction Treatment Job at Profound Treatment
Profound Treatment is seeking an Admissions/Alumni Coordinator for our treatment centers located in Woodland Hills Ca. Our program consists of detox and residential facilities. The ideal candidate is well versed in the admissions process and has the ability to work with potential clients and their families, under conditions of crisis and stress. An Admissions Coordinator must demonstrate a personal dedication towards providing compassionate and effective placement for prospective clients.
Specific Responsibilities:
- Answer inbound phone calls, chats and emails for potential clients, loved ones, and referring professionals.
- Complete thorough pre-assessments.
- Provide accurate information on the process of addiction and recovery to potential clients and their families.
- Assess treatment eligibility as determined by the criteria for admissions by working directly with the clinical staff at our facilities.
- Responsible for obtaining reports from outside professionals (referring physicians, hospitals, and treatment facilities).
- Comply with HIPAA and other mandates regarding client care and confidentiality.
- Adhere to ethical obligations and duties regarding professional conduct with clients, colleagues, and organizations.
- Flexible hours are required for this position.
- Knowledge of addiction treatment and 12 step programs are required.
- CRM experience preferred.
DOE: $65,000-75,000 anually
Work Remotely
- No
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekend availability
Experience:
- Substance Abuse Treatment: 2 years (Required)
- Sales: 1 year (Preferred)
- Call center: 1 year (Preferred)
Work Location: One location
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