Banquet Attendant Job at Hilton Phoenix Chandler
Do you possess a commitment to excellence and the drive to make a positive difference in everything you do? Are you looking for a great company that has great benefits, offers great pay, and has an amazing support team? Then we would like to talk with you! MCR believes in empowering our team with the values, tools, and resources necessary to achieve success for our owners, team members and 100% satisfaction for our guests.
We currently have an exciting opportunity for a Banquet Attendant and are actively looking to meet the best and brightest talent that the hospitality industry has to offer. We would welcome the opportunity to speak to you regarding this position as well as to answer any questions you might have regarding the company.
The Banquet Attendant will be responsible for set up, breakdown, cleaning of banquet supplies, and upkeep during the event of Banquet functions in the meeting space. Additionally, this role will be responsible of general upkeep of the space. An ideal candidate for this role has great communication skills with a positive demeanor and the ability to multi-task and work well with others.
Responsibilities:
- Set up and break down event space, ensuring set up according to Banquet Event Order, guest needs are attended to, and public spaces are always tidied
- Ensure supplies are available according to the Banquet Event Order and equipment is set up and functioning properly
- Keep a clean space during events, clearing away dishes, straightening furnishings, and refreshing soiled linen
- Keep a clean space post event, vacuuming floors, cleaning walls, windows, and mirrors
- Keep inventory of event supplies and equipment and carefully store furnishings when not in use, promptly reporting repair and maintenance needs
- Help with banquet service and attend to guest needs and special requests with prompt "can-do" courtesy
- Complete final breakdown of function by cleaning and returning equipment to its proper location
- Stock and maintain clean work areas, including back of house
- Transport dirty linen to correct area to be cleaned, separate napkins from tablecloths, and restock linen shelves with clean linens
- Assist other departments when needed to ensure optimum service to guests
- Upon guest request, locate and deliver material to designated location
- Operate cleaning equipment and tools to ensure only clean and sanitary items are used in the kitchen, including operating the dish machine, pot-scrubbing station, and trash compactor
- Keep hand wash stations maintained and fully functional
- Follow and ensure compliance with sanitation and cleaning procedures
- Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear
- Ensure clean wares are stored in appropriate areas
- Ensure proper portion, arrangement, and food garnish to be served to waiters or patrons, according to standards
- Serve food in proper portions onto dishes, plates, mugs, and bowls, ensuring proper plate appearance
- Additional duties as assigned by management
Requirements:
- High School Diploma or equivalent
- Previous customer service or hospitality experience preferred
- Organizational skills and attention to detail
- Excellent communication skills both written and oral
- Ability to bend, squat, push, and pull carts and equipment weighing up to 250 pounds on a regular and continuing basis
- Ability to stand and exert well-paced mobility for up to four hours in length
- Ability to multi-task and work in a fast-paced environment
- An aptitude for self-motivation
- A can-do attitude and a hands-on approach
- A flexible schedule that allows availability days, nights, holidays, and weekends based on the demands of the hotel
What We Offer
- We offer medical, dental, and vision insurance to our full-time team members
- 401(k) Retirement plan – MCR will match a percentage of what you invest into your retirement
- Paid vacation and sick time
- Incentive-based bonuses
- Throughout your career with MCR we will ensure your success by providing training and career growth opportunities
Job Type: Part-time
Pay: $12.80 per hour
Benefits:
- Employee discount
- Referral program
Schedule:
- Evening shift
- Weekend availability
Supplemental pay types:
- Tips
Work Location: One location
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