POSITION SUMMARY: We are seeking a dynamic and engaging individual who is skilled at cultivating and maintaining positive, collaborative relationships with both community partners/service providers and families for the role as our A Family Place Bilingual Family Engagement and Enrollment Specialist. This position is responsible for supporting community outreach and family engagement initiatives for A Family Place programming (Parent Education, Healthy Families, and Relief Nursery) and is the first point of contact between families seeking services and A Family Place programs. This involves conducting extensive screening interviews as well as supporting enrollment efforts for potential A Family Place participants. This position must accurately enter information into client databases and provide additional referrals as needed. The position also requires the ability to adapt to changing client needs and make independent decisions based on the presented information. This position is full-time for 37.5 hours per week.

ESSENTIAL JOB FUNCTIONS/MAJOR JOB RESPONSIBILITIES:

• Support outreach and family engagement initiatives to increase community awareness of A Family Place programs, increase family enrollment, and strengthen community partnerships
• Cultivate and manage positive relationships with internal and external partnerships to increase family referrals for A Family Place services
• Represent AFP at county/community meetings to coordinate services for families (e.g., Service Integration Team meetings, Family CORE referral meetings, etc...)
• Conduct phone-based or face-to-face comprehensive Healthy Families and Relief Nursery screening interviews with families that live in Yamhill County:
• Assist families with the screening process in a professional and trauma-informed manner
• Accurately process screenings and accompanying documentation to verify eligibility, according to relevant program standards and agency policy and procedure
• Provide useful resources and referral recommendations (internal and external) to match the needs of families seeking services whenever appropriate.
• Provide care coordination for families, provide education and information on child development, provide advocacy and follow-up as needed
• Follow up with referral sources (social service providers, child welfare workers, child care programs, etc.)
• Update and monitor the parenting education website and promotional materials for each new group series offered
• Assist families interested in parenting education groups with the enrollment process and ensure a smooth transition into services
• Schedule enrollment visits for eligible families with the assigned home visitor
• Maintain real-time, accurate, complete, and confidential records including digital files and entry into multiple computer record systems/databases with a high degree of accuracy
• Submit and prepare reports as required
• Maintain a comprehensive understanding of the eligibility requirements for A Family Place programs
• As appropriate, coordinate with and provide general information pertaining to other community resources
• Demonstrate awareness and sensitivity in the delivery of client services as it relates to the cultural and socioeconomic characteristics of populations served

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The ability to read, write, and speak fluently in both English and Spanish is required
• Ability to communicate effectively both orally and in writing
• Ability to work some evenings and weekends (workweek schedule is flexible)
• Knowledge of child development and parenting education
• Ability to give presentations to groups
• Understanding of diverse cultural, geographic, economic, and social issues that impact families and ability to work effectively with diverse families
• Intermediate computer literacy in MS Word, Excel, Google Docs, Sheets, email, and other computer software
• Experience completing data entry with a high degree of accuracy
• Ability to be very organized regarding paperwork, be detailed oriented and have the ability to effectively prioritize work responsibilities
• Ability to adapt, work effectively under pressure, and work with adults who have a variety of stresses/challenges (e.g., cognitive delays, chemical dependency, mental illness)
• Experience de-escalating crisis situations and providing trauma-informed client services
• Experience coordinating with other professionals and social service agencies
• Ability to work effectively and collaboratively in a diverse work environment
• Ability to adapt to changing client needs and make independent decisions based on those needs
• Open to reflective practice (i.e. has capacity for introspection, communicates awareness of self in relation to others, recognizes the value of supervision, etc.)
• Requires strict adherence to HIPAA standards in the office workspace to ensure confidentiality

EDUCATION and/or EXPERIENCE: High School Diploma or GED required. College credits or a degree in Social Work, Psychology, Family Studies, or another related field is preferred. A minimum of three (3) years experience in performing eligibility determination, including phone

and face-to-face customer/client intake and delivery of information, as well as coordinating with other professionals and social service agencies is required. Infant Mental Health endorsement preferred. An equivalent combination of education and experience may be considered.

LANGUAGE SKILLS: Must have excellent communication skills with the ability to read, write, speak, and understand directions in English and Spanish. Must have the ability to write memos and other basic correspondence. Ability to effectively present information and respond to questions from employees, clients, and the general public.

The Perks: We offer a full benefits package with options for medical, vision and dental insurance. Employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year, with an increase up to 3 weeks in the second year and incrementally up to 5 weeks after 6 years (based on hours worked). Up to 2 ½ weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 10 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching contributions after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Mileage and expense reimbursement is also provided.

LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.


Please Note :
bankofmontserrat.ms is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, bankofmontserrat.ms provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.