Honey's Air & Solar of Modesto, CA is looking to hire a full-time Call Center / Customer Service Representative to be the first point of contact for our clients who goes above and beyond to provide an unparalleled client experience over the phone. Are you an experienced and outgoing customer service professional who is looking for a career and not just a job? Are you ready to love your job? Would you like to work for an established but growing local company? If so, please read on!

This Call Center / Customer Service Representative is a full-time position working from 9 am to 6 pm with an on-call rotation schedule, position starting at a competitive wage of $18-$24 per hour, based on experience. You would also be eligible for fantastic benefits, including a 401(k) plan with a 4% match, medical for the entire family with half paid by the company, vision, dental, life, Aflac Supplemental Insurance, LegalShield, and paid time off (PTO). If this sounds like the right opportunity for you, apply today!

ABOUT HONEY'S AIR & SOLAR

Honey's Air & Solar was established to provide the Modesto and surrounding areas with the best HVAC service possible. When it comes to the residential service and retrofitting of HVAC, solar, windows, water heaters, and whole-house fans, our customers know that they can trust us. We are proactively open and honest. We provide complete visibility into the successes, and sometimes failures, of our business as we grow. Building trust with our customers and employees allows us to build a better company.

Here at Honey's Air & Solar, we value our team and listen to hear, understand, and believe the feedback shared. Because we take care of each other like family, we know that our clients will be well cared for. We reward our employees' hard work and dedication with competitive wages, excellent benefits, and a great work environment. Plus, we work where we live. Our team doesn't have to make the commute to the Bay Area or Sacramento-we work in the Central Valley!

A DAY IN THE LIFE OF A CALL CENTER / CUSTOMER SERVICE REPRESENTATIVE

As a Call Center / Customer Service Representative, you are the voice of our company! You provide superb customer service to our clients and respond to inquiries about products and services. Your positive, friendly disposition comes through in all your interactions by phone, email, or text-and is one of the reasons that our clients enjoy doing business with us.

Your primary responsibilities are to answer phones, book service calls and sales leads, as well as resolve issues for customers. You are never bored, as there are always a variety of office tasks that you can help with. With pride, you keep the office clean and organized. You love that you get to interact with people every day and enjoy keeping busy!

QUALIFICATIONS

• High school diploma or equivalent
• Customer service experience

Do you have excellent communication and interpersonal skills? Can you solve issues for all kinds of clients with professionalism and patience? Do you enjoy interacting with people on the phone and understand good phone etiquette? Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? If so, then you might just be perfect for this position!

READY TO JOIN OUR OFFICE TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this office job in an essential industry, complete our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 95356