Care Coordinator
Program: Honolulu (Sultan - Green Street) Early Intervention
Scheduled Hours: Monday - Friday, 20 Hours Per Week
Status: Full-Time, Regular, Exempt (Salary)
Starting Pay: $24.00 - $25.00 per hour + potential annual bonus opportunity
JOB SUMMARY
If you love working with children and helping them achieve their goals and thrive, you've come to the right place! At Easterseals Hawaii, the Care Coordinator (EI) is truly a trusted source for support, who can make all the difference for client families with a child diagnosed with or showing early signs of developmental delay. And that's just the beginning, as our Care Coordinators help create a rich learning environment where a child can make progress, meet individualized goals, and maximize their learning potential. Care Coordinators work with families from when an initial referral to early intervention is received through their completion of the program.
Easterseals Hawaii provides exceptional services to ensure that all people with disabilities or special needs and their families have equal opportunities to live, learn, work and play in their communities. Easterseals Hawaii has been serving special needs children, youth and adults for 75 years. We provide more than 200,000 hours of direct service annually to individuals and families across the state.
Our Early Intervention services offer a comprehensive, research-based program for children from birth to 3 years with disabilities or at risk of not meeting their developmental milestones. The ideal candidate has prior experience working with children with a developmental delay. They will also understand that parents and families are the most essential part of a child's development and, as a result, work alongside the family to provide individualized treatment for their child. Joining Easterseals also means that you want to be part of a culture and community focused on equality and belonging so all people of all abilities can live their best lives and thrive.
ESSENTIAL JOB FUNCTIONS
· Coordinates child development monitoring and intervention services to children, ages 0-3yrs, who have been identified as having, or being at risk of developmental delay or disability.
· Models’ strategies and provide education to parents/care providers/families to promote their child’s unique development.
· Collaborates with the team to create and monitors child outcomes and services on the child’s Individualized Family Service Plan.
· Collaborates with the State of Hawaii Department of Health’s Early Intervention Section and meets all funder required program guidelines, timelines, and caseload reporting.
· Meets productivity requirements for assigned caseload and provides effective intervention strategies, transition materials, community resources, care coordinator outcome support and communication, both with families and with the multidisciplinary team.
· Under direction of the Early Intervention Program Manager, facilities weekly Family Support Team meetings
· Schedules and coordinates regular home visits or telepractice visits based on family’s preference for service delivery with family/care providers for natural environment intervention activities and family education.
· Coordinates family visits with other providers according to the individual needs of the child.
· Assesses, evaluates, and consults on child’s developmental progress using discipline-specific, evidence-based assessment tools.
· Completes billing and service plan documentation (i.e. service notes, intake forms, consents, transition forms, meeting notifications and prior written notices) within required program guideline timelines.
· Provides recommendations and educational materials through written and verbal communication to families/care providers.
· Explains the Primary Service Provider Coaching Model of Early Intervention service delivery and supports families through care coordination coaching to foster their child’s unique development.
· Provides other resources and suggests referrals to other support services as needed.
· Remains current regarding new research, current trends and developments in special education and related fields.
· Completes additional job duties as assigned by supervisors/management.
QUALIFICATIONS
Minimum Education, Experience & Training Equivalent to:
· Bachelor’s degree in Social Work, Social Service, Education or equivalent from an accredited college or university program.
· One (1) year minimum experience in professional social work is highly preferred.
· Experience working with children with special needs in the field of early intervention is highly preferred.
Knowledge, Skills & Abilities:
· Significant knowledge with developmental disabilities, familiarity with ADA and Individuals with Disabilities Educational Act (IDEA) guidelines, and inclusion.
· The ability, understanding and compatibility to interact with families, professionals, and paraprofessionals within a Primary Service Provider model of service delivery, using an approach that involves giving and receiving peer coaching.
· Understanding of and respect for children with special needs and their families. Ability to be attentive to input from families regarding their child’s preferences by utilizing a strength-based approach with culturally competent practices.
· Sensitive to working with an ethnically, linguistically, culturally, and economically diverse population.
· A commitment to the values of the organization while demonstrating good judgment, flexibility, patience
and discretion when dealing with confidential and sensitive matters.
· Ability to manage day-to-day responsibilities without supervision.
· Clear and concise verbal and written communication skills and the ability to communicate effectively with people at all levels within the organization.
· Proficient in Microsoft Office (Outlook, Word, Excel, etc.), Zoom, Microsoft Teams, and related computer software and applications.
· Ability to work calmly with behavioral and health related incidents.
· Alertness to respond to audio and visual cues from participants and their families, other staff members and the environment.
· Ability to handle multiple tasks, adhere to timelines, and process urgent projects while maintaining an attention to detail.
· Ability to respond appropriately and immediately to emergencies as defined by ESH Emergency Procedure Guide/Safety Manual.
Physical Requirements:
· Must be able to communicate effectively within the work environment, read and write using the primary language with the workplace.
· Frequent bending, reaching, squatting, kneeling, twisting in order to observe, assess, and interact with clients.
· Ability to sit on the floor in families’ homes to administer evaluations that can last up to 90 minutes.
· Occasional lifting, carrying, and loading/unloading toys and materials up to and including 25 lbs. to 50 lbs. used in home visits.
· Visual and auditory ability to work with clients, staff and others in the workplace continuously.
· Frequent speaking and listening (25-75%) to clients, staff, and others in the workplace.
· Frequent driving (to and from office and client homes).
· Frequent exposure to disability disorders in clients; occasional emergency situation; occasional exposure to trauma; constant client contact and decision making; constant concentration required when working with clients.
· Frequent work inside client homes; occasional work in outdoor settings.
· Ability to utilize computer, cell phone (iPhone) and printer.
· Frequent sitting.
Why You’ll Love Working at Easterseals Hawaii:
· Services provided throughout various islands (Oahu, Maui, Kauai, The Big Island)
· Strong collaborative environment with a team that is deeply committed to justice, equity, diversity and inclusion for all.
· Advanced education and training support to help you grow in your career
· Opportunity to make a difference in Hawaii’s multicultural communities
Easterseals Hawaii offers competitive salaries and a comprehensive benefits package including:
· Health, Dental, and Vision Insurance (or Medical opt-out stipend)
· Dependent Care and Medical Flexible Spending Accounts (FSA)
· Generous PTO package with well-being days included
· Paid Holidays with no waiting period
· Life and Disability Insurance
· 403b Retirement Savings Plan with Employee Match
· Lyra Mental Health and Wellness
· Employee Assistance Program (EAP)
· Tuition Reimbursement for Continuing Education and Conference Fees
· Remote Work Stipends
· Mileage Reimbursement
· Rocket Lawyer legal benefits
· Travel Assistance Program
· FOND discounts and perks program
Please visit our careers page to access the full job description including the conditions of employment. https://www.eastersealshawaii.org/work-at-esh/
We are a member of a family of companies that include Catalight, Easterseals Hawaii, Easterseals Northern California and Xolv Technology Solutions — a diverse, equitable and inclusive organization with more than almost 700 employees working together to break down barriers and biases to create a more equitable world, so people with developmental disabilities and special needs can choose their own paths.
Easterseals Hawaii is an equal opportunity employer
Job Type: Full-time
Pay: From $24.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
- Pediatrics
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Honolulu, HI 96821: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Social work: 1 year (Preferred)
- Special needs: 1 year (Preferred)
Work Location: In person
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