Clinical Specialist - Orlando Job at VitalConnect
Purpose
To provide clinical customer support to effectively implement VitalConnect’s solutions into customer sites
Responsibilities:
May be responsible for:
Education
Knowledge and Training May Require:
To provide clinical customer support to effectively implement VitalConnect’s solutions into customer sites
Responsibilities:
May be responsible for:
- Implementing the clinical training program to various customer sites throughout the United States
- Supporting clients by providing onsite and virtual clinical education through presentations and demonstrations about merits and proper clinical usage of company products
- Collaborating with various departments within customer organization to implement onsite clinical evaluations to ensure clinical acceptance of all technological devices
- Educating customers on the merits, proper clinical procedures, and usages of clinical devices
- Training and establishing effective relationships with external customers while working with sales teams to drive clinical value
- Developing and delivering a customized training and support plan for VCI solutions at customer sites
- Submitting detailed documentation while onsite at customer accounts within designated time frame
- Maintaining product knowledge as product operations and/or features change
- Ongoing customer support either in person or by phone/video conference
- Educating Clinical Research Associates and corporate teams of clinical relevance and applications of our products and solutions
- Assisting in various projects as assigned
- Traveling up to 75%
Education
- Bachelor’s degree preferred
- Degree in nursing or related field preferred
Knowledge and Training May Require:
- Excellent communication skills (verbal and written) and organizational skills
- The ability to successfully manage multiple priorities in a fast-paced environment
- The ability to work independently or as a team player in cross-functional projects
- Extensive judgement and experience to plan and accomplish goals
- Friendly and approachable presence; enjoys developing relationships at all levels of the organization, from the receptionist to the CEO
- Proficiency in Microsoft Office and other computer software
- Passion for making a positive change in people’s lives
- Valid unrestricted nursing license issued within the U.S.
- Prior or current critical care or telemetry nursing experience
- Knowledge of Good Clinical Practice (GCP) and ECG rhythm interpretation
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