CTQ Patrol Supervisor 2nd Shift Job at Samsung Electronics
Position Summary
Samsung Electronics Home Appliances is seeking a qualified CTQ Supervisor for 2nd shift. This position is responsible for supervising CTQ (Critical-to-Quality) / PL (Product Liability) patrol inspectors on 2nd shift, cross-checking critical processes at different areas across the facility, and driving continuous quality improvement initiatives.
Role and Responsibilities
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Provides technical and process knowledge for key processes regarding CTQ and PL.
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Communicates and leads 2nd shift patrol inspector with clear direction.
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Evaluates manufacturing capability, to produce within established specifications.
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Performs process capability studies and conducts internal and external product failure analysis to determine problem resolutions, which lead to reduction of LOT reject and rework.
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Communicates effectively, both oral and written, with production teams, first line supervisors, and all other levels of plant and division management.
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Coaches and trains quality personnel to develop leadership, technical competence and effectively utilize system tools.
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Aligns operations on quality standards.
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Serves as a link between subordinates and upper management for quality team.
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Has temporary/permanent corrective actions put in place and verifies its effectiveness based on discussion with related teams and action plan.
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Makes a daily shift summary report.
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All other duties as assigned.
Skills and Qualifications
- Education: Bachelor’s degree in any field of engineering (mechanical or
electrical engineering degree preferred).
- Experience: Minimum 2 years of leadership experience.
- Knowledge: Proficient in standard office software including MS Office. Good verbal and written communication skills. Must demonstrate strong problem-solving ability. Capability to learn new specific software and system.
- Skills: Team working environment with respect to each other.
- Physical requirements: Able to lift/move washers (appx 205 lbs.) using given equipment. (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position)
Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
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