Deduction Specialist Job at DeLallo
DeLallo is seeking candidates for a Deduction Specialist position. This position will provide support to our Sales Department performing responsibilities such as reviewing and reconciling customer deductions taken from payment for various programs, validating that the deduction is taken in accordance with agreed upon terms and that the amount taken is accurate.
Responsibilities
- Review all customer deductions in assigned portfolio and determine if deduction is legitimate or should be contested
- Ensure invalid deductions are paid back
- Ensure valid deductions are credited accurately
- Obtain backup for customer deductions via vendor portal or other means
- Work with Accounts Receivable to identify deductions and to assist with proper deduction posting
- Work closely with Sales Team, including National/Local Sales Reps, Internal Sales Support staff and V.P. of Sales
- Supply deduction management support to Sales Team
- Communicate with other departments including Transportation, Accounts Payable and General Accounting
- Conduct account research and analysis
- Interaction with customers to resolve outstanding issues
- Utilize company software program
Job Requirements
- High School Diploma or equivalent; Bachelor degree in Business/Accounting is a plus
- 1-3 years previous business/accounting experience is a plus
- Demonstrate a high degree of customer service orientation and negotiation skills
- High proficiency in Microsoft Office applications: Excel, Word; demonstrate the ability to operate accounting and spreadsheet programs
- Demonstrate strong analytical, problem solving, and decision-making skills
- Demonstrate high attention to detail with the ability to multi-task and follow-through, as well as confidentiality
- Possess a strong sense of urgency and ability to meet deadlines and work well under pressure in a fast-paced, ever-changing work environment
- Demonstrate clear, easy to understand, and professional written and oral communication skills
- Protect organization’s values by keeping information confidential
- Willingness to update job knowledge by participating in educational opportunities
What We Offer:
Competitive Wages- 401(k) Matching
- Advancement Opportunities
- Paid Time Off
- Paid Holidays
- Medical - Dental - Vision insurance options
- Spending Accounts
- Life & Disability coverage
- Accident - Critical Illness - Hospital Confinement products
- Employee Discounts
Company Overview
The George DeLallo Company was founded with the ideals of offering true authentic Italian foods with unmatched quality and consistency. The company has maintained a constant presence in the Specialty Food industry for over 70-years and is dedicated to offering the highest quality products on the market today as well as exceptional service. Whether it is found on traditional Italian grocery items such as olive oil, pasta, vinegar, tomatoes, or on our complete line of cured olives and antipasti, the DeLallo label guarantees consumers authenticity, quality, and consistency.
If you enjoy being part of a great team, demonstrate a strong work ethic, and excel at providing excellent customer service, we want to talk to you!
We are an Equal Opportunity Employer
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