Career Stage: Director

Organizational Summary

Upstream USA is a fast-growing, national nonprofit working to expand opportunity by reducing unplanned pregnancy across the U.S. We envision a future where patient-centered contraceptive care is an integral part of primary care in all settings, for all people. In this future, patients are screened for their contraceptive needs; are offered patient-centered contraceptive counseling, free from bias and coercion, provided by knowledgeable providers and support staff following evidence-based guidelines; and can receive any contraceptive method of their choosing, during the same visit if they want, without logistical barriers.

Upstream promotes health equity by partnering with health centers to provide training and technical assistance to increase access to contraception, and address disparities and biases in contraceptive care. Surveys of patients getting care at Upstream-trained health centers consistently show that patients feel listened to, heard, and are able to access the contraceptive method of their choice. Our work empowers patients to decide if and when they want to become pregnant, a critical step towards improving maternal health, as well as positive outcomes for parents, children, and their families.

Upstream is growing rapidly and is well positioned for national scale and impact. After launching our program in Delaware in 2014, we have since partnered with health centers in Washington state, Massachusetts, North Carolina, Rhode Island, Texas, Mississippi and Missouri. By 2023, Upstream will have partnered with health centers that serve over one million women of reproductive age annually across these states and more. Our work has been independently evaluated and has led to significant changes, including a 25% reduction in births from unplanned pregnancies in Delaware in just three years.

Upstream is funded primarily through philanthropic individuals and foundations, and does not accept funding from pharmaceutical companies. Upstream's budget has grown from $1.7 million just four years ago to approximately $40 million in 2022. Upstream's work has also garnered attention from many leading publications including The New York Times, Washington Post, The Atlantic, CNN, Vox, Forbes, and Marie Claire.

Position Summary

The Director of Equity, Diversity and Inclusion (EDI) is a new role for our organization. This is an exciting opportunity for a seasoned EDI practitioner to join Upstream in leading both the strategic and day-to-day operational advancement of our equity, diversity and inclusion journey. Reporting to the Chief of Staff, the Director of EDI will be a trusted thought partner across the organization, executing against the current EDI strategy and working closely with leadership to advance annual priorities with an EDI lens.

The Director of EDI will design new programs and governance structures where none existed before. The focus of this position is to continuously strengthen our organizational culture and effectivenes through a holistic Equity, Diversity and Inclusion strategy that accomplishes 3 goals: 1) ensures all people (including those who have been historically underrepresented based on race/ethnicity, gender, gender identity and expression, sexual orientation, veteran status and disability) are treated fairly in the work of our mission; 2) supports our employees to collectively pursue a shared vision of equity, diversity and inclusion; and 3) helps us create a people experience where all Upstreamers feel comfortable bringing their true and authentic selves to work each day.

The ideal candidate is deeply passionate about our mission and working with Upstreamers at all levels to enhance the employee experience and organizational culture through various equity, diversity and inclusion strategies, programming and learning opportunities.

Essential Duties and Responsibilities

• Operationalize Upstream's EDI strategy and lead execution of EDI policies, processes and practices; working cross functionally to promote awareness, ownership, accountability and sustainability of EDI strides.
• Measure, track and analyze the effectiveness of EDI initiatives to establish benchmarks, report on progress and identify gaps and opportunities for future areas of focus.
• Develop and deliver behavior changing learning experiences, training and tools to support EDI acumen throughout Upstream.
• Partner with Upstream leadership to ensure EDI tenets are embedded into all relevant aspects of our work and employee life cycle; including but not limited to, program implementation, talent acquisition, talent development, performance management and total reward benefits.
• Serve as the content owner for various internal EDI platforms, partnering closely with Upstream's Communications team to ensure effective internal communication on EDI topics and priorities.
• Facilitate Upstream's EDI grievance and feedback process; serving as a coach and mentor to all Upstreamers on EDI-related topics and inquiries.
• Maintain a strong awareness of global diversity context, issues, trends and best practices, operating as an in-house EDI subject matter expert on a variety of topics that enables our mission.
• Lead and shepherd our external EDI vendor relationships (e.g., Non-profit HR, etc.).

Required Education, Experience, Knowledge, Skills and Ability

Upstream celebrates and fosters an inclusive work environment and encourages people of all identities, perspectives and backgrounds to apply.

• Blended professional level work experience preferably in the areas of EDI, HR, Corporate Strategy and Communications, working in close collaboration with senior leadership.
• Experience specifically in the EDI arena, both building new EDI programs from ground zero, as well as leading and managing ongoing EDI initiatives.
• Professional degree preferred in EDI, cultural/ethnic studies, social services, psychology, organizational development, behavioral sciences business, HR or related field.
• Certification(s) in EDI principles is highly preferred.
• Demonstrated skills in organizational change management processes.
• Comfortable with quantitative and qualitative evidence-based approaches and analytics.
• Experience successfully managing projects in a fast-paced and scaling environment.
• Respect for, knowledge of, and skills to engage with people from different cultures and backgrounds.
• Demonstrated supervisory experience required given the possibility of departmental expansion over time.
• High technical proficiency minimally with Microsoft suite; Google Suites highly preferred as our current business platform.
• Upstream USA's COVID-19 Vaccine Policy requires employees to have completed a COVID-19 vaccine primary series unless a medical or religious exemption is approved. As a condition of employment, newly hired employees must provide proof of their COVID-19 vaccination or, if applicable, request a medical or religious exemption.
• All Upstreamers must also be able to attend work-related in-person meetings and functions as needed.
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.

Attributes

The ideal candidate will embody and embrace our core values which serve as our operating principles:

• We keep our mission at the center; our mission to expand opportunity by reducing unplanned pregnancy guides our decisions, actions and purpose
• We trust each other; we are reliable, empathetic, compassionately direct, and confident in each others' ability to do the same
• We work every day to build an equitable, diverse and inclusive culture; we respect the backgrounds contexts and experiences of individuals, teams and partners in our interactions
• We bring joy to our work; we create opportunities to celebrate, connect and strengthen relationships with one another.

Travel Requirements

This role will require up to 10% of business travel. All Upstreamers can expect a minimum of 8 days of business travel per year to attend two annual organizational retreats and two annual team/department meetings.

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development and a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week.

Hiring Range

The hiring range for this role is $104,212.95 to $160,000. Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate's experience level and capabilities, specific candidate geographic location, internal pay equity considerations and will be made within the parameters of Upstream USA's compensation framework and philosophy.

Hiring Process

Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment. Each round could consist of multiple meetings with various Upstreamers.

Upstream Careers

At Upstream, we embrace diversity. We nurture it and we thrive on it because it benefits our organization, our partners, and our community. Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential. Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Learn more about working at Upstream, our values, and our commitment to Equity, Diversity and Inclusion. Upstream USA participates in E-Verify.

Upstream Headquarters:

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.