The Director of Information Technology will manage and direct the company’s information technology (IT) operations, ensuring the department provides efficient and effective technical support services. This position will manage 1 team member.

CLASSIFICATION: Salaried, Exempt

LOCATION: Onsite - Bryn Mawr, PA

PRINCIPAL ACCOUNTABILITIES AND ESSENTIAL FUNCTIONS:
This is not a comprehensive list for this position. Tasks and projects may be assigned as necessitated by business demands. These are general functional areas that need coverage:

• Leads development and implementation processes for the organization's IT systems and department including creating departmental SOPs.
• Develops and implements business continuity protocols to minimize disruption to business operations in the event of emergency situations or data loss.
• Establishes efficiency and efficacy standards, providing recommendations for improvement of IT infrastructure.
• Analyzes IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and needs.
• Oversees security of systems, networks, and enterprise information.
• Facilitates IT security audits or investigations.
• Ensure smooth delivery and operation of IT services by monitoring systems performance.
• Create processes and standards for the selection, implementation, and support of systems.
• Provide direction, guidance, and training to IT staff.
• Develops and maintains relationships with external IT vendors and service providers.
• Performs other related duties as assigned.

Other Duties:
Please note: this is not a comprehensive listing of the details of the activities, duties or responsibilities that are required of the employee for this job. These may change at any time with or without notice.

REQUIRED JOB KNOWLEDGE AND SKILLS:

• Bachelor’s degree in Computer Science required; Master’s degree or MBA preferred.
• At least 5 years of experience managing an IT department.
• Proficient in the latest technology for IT systems and management.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail plus analytical and management skills.
• Excellent interpersonal skills with the ability to listen and communicate clearly, fluently and diplomatically in a business setting, oral & written.
• Ability to listen and communicate clearly, fluently and diplomatically in a business settings, oral & written.
• Work independently and proactively with minimal direction and/or supervision.
• Ability to plan, organize and prioritize projects and to accurately complete work activities within allotted deadlines while managing interruptions.
• Ability to build rapport and relationships within the department and with department managers.
• Ability to lawfully work in the U.S.

PHYSICAL/ENVIRONMENTAL DEMANDS:

• This is largely a sedentary role; however, some filing is required. This would require the ability to stoop/crouch, crawl, and bend or stand as necessary.
• Must be able to properly operate office equipment.
• Must be able to maintain verbal and written communication with co-workers, leadership team, supervisors, vendors and all business associates within or outside the company.
• All of the above demands are subject to ADA requirements.

About Living Assistance Services - Visiting Angels:

We are the franchisor for the Visiting Angels brand, one of the nation's largest and most recognized brands in senior home care. We grew up fast. Over the last 24 years, we have grown to over 600 franchise locations. As the franchisor of Visiting Angels, we are in the business of promoting the Visiting Angels brand and supporting our franchisees. We are a large national brand, with almost 1 billion in annual sales, but a smaller corporate headquarters of 60 employees.

Our Founder, who is a man of faith, created a culture that defines us. We value each other, our franchisees, their caregivers and the individuals who receive care. We offer a generous benefits package that includes health plans that are fully paid by the Company for the employee, fully paid for Life Insurance and Long Term Disability, a 401(k) Retirement Plan with company match and discretionary profit-sharing bonus program, discretionary annual bonuses as well as ample paid time off.

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

No Phone Calls Please

Job Type: Full-time

Pay: $75,000.00 - $90,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Compensation package:

• Bonus pay

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Ability to commute/relocate:

• Bryn Mawr, PA 19010: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• IT Management: 5 years (Required)
• leadership or management role in an IT setting: 5 years (Required)

Work Location: One location

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