JOB SUMMARY

Executes revenue management functions and inventory strategy processes for function space including managing inventory. Communicates function space strategy with Group Strategy partners, Sales Managers booking for the hotel, and Event Managers following group turnover. Verifies that revenue and profit are maximized by effectively calculating the displacement of other business and the price-point(s) that will make the business profitable. Maintains optimum use of property function space that drives maximum group occupancy while verifying that group customer needs and expectations are met.

CANDIDATE PROFILE

Education and Experience

• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area.

OR

• 4-year bachelor's degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 2 years experience in the revenue management, sales and marketing, or related professional area preferred.

CORE WORK ACTIVITIES

Executing Revenue Management Projects and Strategy

• Works with Sales and Events/Conference Services to continuously analyze function space usage in the effort to reduce function space utilization.

• Analyzes and maximizes future bookings for room block to function space ratios; space conflicts, space release patterns, rates, availability, and Long Range Plan (LRP) objectives.

• Maintains optimum use of property function space that drives maximum group occupancy; while verifying that group customer needs and expectations are met.

• Determines and publishes free sell dates and strategies for local catering.

• Documents and creates solutions and strategies for bookings that have existing space conflicts; utilizes all function space while leaving some guestrooms to fill or specifying an area to be booked with space constraints.

• Executes annual space utilization goals that support annual group occupancy goals.

• Ensures that the hotel(s) group sales strategies are effectively implemented in sales and applicable reservations systems and the inventory system.

• Verifies that revenue and profit are maximized by effectively calculating the displacement of other business and the price-point(s) that will make the business profitable.

• Analyzes actual space utilization on all rotational/repeat groups and develops suggested changes to contracted space based on the post-event data.

• Monitors group inventory daily to ensure straight-line availability and maximization of revenue potential for all brands.

• Performs daily and weekly function space diary audits to identify conflicts and double bookings and ensure that the adequate space is protected for each group's pattern, without affecting the ability to book another group immediately before or after.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Provides recommendations to improve effectiveness of revenue management processes related to function space.

• Understands the working relationship between sales, reservations and property management systems.

• Works with other people to gather the information necessary to manage projects, achieve goals, and resolve problems.

Analyzing and Reporting Revenue Management Data

• Monitors RevPar, RevPos and function space occupancy trends.

• Assists sales and event leaders with catering projections.

• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

• Generates and provides accurate and timely results in the form of reports, presentations, etc.

• Analyzes information, identifying current and potential problems and proposing solutions.

• Submits reports in a timely manner, ensuring delivery deadlines.

• Enters, transcribes, records, stores, or maintains information in written or electronic form.

Building Successful Relationships

• Develops constructive and cooperative working relationships with others, and maintains them over time.

• Understands and meets the needs of key stakeholders (e.g., owners, corporate, guests).

• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.

• Informs and/or updates the executives and peers on relevant information in a timely manner.