Primary Responsibilities

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  Provide support to the Chief Executive Officer, President, Chief Sales & Marketing Officer, and Marketing Manager.
• Coordinate, write, edit, and distribute communications to employees and shareholders
• Prepares presentations, compiles information, and provides feedback
• Creates spreadsheets, manages databases
• Acts as a liaison between Sales Offices and Home Office Departments, communicating a consistent and positive message in support of leadership
• Organize and Support Marketing:
  • Review communications, provide key feedback for roll out of new products to Sales Offices, assist in successful implementation
• Data tracking for sales contests
• Assist Marketing Manager with social media, brand recognition, Teambuilder Program, intranet posts on recognition
• Coordination and assistance with social media campaigns
• Performs additional duties as assigned

Secondary Responsibilities

• Assist Senior Credit Officer with gathering information for training, Board reporting and action planning
• Play secondary role to Risk Officer in the Audit function
• Provide administrative assistance for the Director of Crop Insurance
• Assist Human Resources in coordination of booking events for training and events (i.e., travel, meals, and accommodations)
• Assist in recruiting efforts by developing comprehensive lists of recruits for Sales Office and Home Office positions

Committee Involvement

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    Member of the Recruiting and Retention Committee
  • Member of the Marketing Committee
  • Potential additional committees based upon need, availability, and contribution

Experience and Knowledge

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  Bachelor’s degree, preferable in Business Administration, Finance, or Communications
• Minimum five years’ experience in a financial organization or other professional industry
• Critical thinker and problem-solving skills
• Demonstrated ability to interact effectively and appropriately with high-level professionals, boards, committees, and executive staff
• Self-Directed learner with demonstrated initiative to learn new responsibilities
• Excellent interpersonal, communication, organizational, delegation, and team player skills
• Ability to exercise sound decision-making to independently solve complex problems, anticipating concerns, issues, roadblocks, and challenges and is proactive in resolution
• Self-sufficient and self-motivated to take personal responsibility and be accountable for the achievement of own performance results and success
• Ability to learn and maintain knowledge of American Federal products, services, and operational procedures
• Business writing experience a plus

Skills and Abilities

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  Personal computer skills, including Microsoft Word, Excel and SharePoint
• Ability to read and understand policies and procedures
• Handling of sensitive and confidential information
• Excellent time management skills with a proven ability to meet deadlines
• Professional business appearance
• Ability to function well in a high-paced environment
• High attention to detail and accuracy
• Self-sufficient and self-motivated to achieve results

Member FDIC

Equal Opportunity/Affirmative Action Employer

Including Protected Veterans and Individuals with Disabilities