WHO WE ARE:

Are you interested in working for an organization whose mission it is to enable frail, underserved, and multicultural senior communities to live independently at home and in their communities, for as long as possible?

Fresno Program of All-Inclusive Care for the Elderly (PACE) is dedicated to providing its participants with comprehensive health and social supports that are proven to effectively manage chronic conditions and to reduce the risk for premature institutionalization. PACE staff are leaders in the “aging in place” industry and we have had the honor of serving Fresno County seniors and their families/caregivers for the past five years.

Job Summary

Under the supervision of the Health Records Supervisor, the Health Records Clerk is responsible for initiating health records charts and works closely with the front office personnel, providers, and staff. The Health Records Clerk also maintains participant’s files and statistics, responds to requests for medical records and performs clerical duties.

Essential Job Functions

• Organize and maintain health records by collecting information about participants: including test results, diagnoses, exam results, recommended treatments, prior medical history and other relevant data.
• Maintains participant’s files and retrieves files and documents for scheduled appointments; file study patient charts; file all participants’ data upon receipt of information; initiate records for new patients and creates computer index; prepare files labels; maintain filing statistics; audit filing sequence.
• Serve and protect Innovative Integrated Health, Inc. (IIH). Adhering to professional standards, IIH policies and procedures, federal, state, and local requirements.
• Enhance health records and the reputation of IIH by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Serve as back-up coverage for front desk staff.
• Keep supervisor informed of problems or issues.
• Retrieves participants schedules from computer system; distribute lab reports to physicians, and materials to other departments; requests information from various departments; responds to correspondence requests.
• Participate as a member of the interdisciplinary team and in the initial, semi-annual, unscheduled, and annual assessments; attend morning updates and report changes in participants’ baseline status to appropriate staff as needed
• Involved in the development and implementation of QAPI activities.
• Attend and participate in staff meetings, in-services, projects, and committees as assigned.
• Adhere to and support the center’s practices, procedures, and policies including assigned break times and attendance.
• Accept assigned duties in a cooperative manner; and perform all other related duties as assigned.
• Be flexible in schedule of hours worked.
• May require use of personal vehicle

Knowledge, Skills and Abilities

• Proficient knowledge of computer skills. MS Office (Word, Excel, Access, PowerPoint, and Outlook).
• Knowledge of general office procedures, equipment and filing systems.
• Ability to communicate effectively, both orally and in writing.
• Ability to quickly learn department policies, procedures, goals, and services.
• Skill: Attention to detail and accuracy.
• Ability to change priorities regularly.
• Add the additional job specific knowledge, skills and abilities for this job
• Ability to cope with mental and emotional stress related to the position.
• Function independently, have flexibility, and personal integrity.
• Must demonstrate on an ongoing basis the ability to develop and maintain good working relationships with co-workers and department heads.

Experience

• Minimum of one (1) year of documented experience in working with a frail or elderly population.
• Minimum of one to three (1-3) years of health records experience preferred.

Education and Certification

• High school graduate or equivalent.
• Current driver’s license in the state of California.
• Is medically cleared for communicable diseases and has all immunizations up-to-date before engaging in direct participant contact.

Competitive Benefits and Salary:

• Desirable work schedule
• Free on-site catered lunch (three days per week)
• Health Insurance Coverage (Medical, Dental and Vision)
• 401K
• Paid time off (including holidays, vacation and sick time)
• Competitive Salaries and bonuses
• Recruitment Referral Bonus Program
• Free covered parking located downtown
• On-site CPR classes
• Professional development opportunities
• Employee Recognition events and activities
• Please contact Human Resources for salary information

Location: Historic downtown Fresno, California within walking distance to shops, restaurants and the Fresno Grizzlies Stadium.

Business Hours: Monday – Friday / 8:00 a.m. to 5:00 p.m.