Minimum Education and Experience

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  Bachelor's Degree from an accredited college or university in the area of the area in Criminal Justice, Public Administration, Business Management, Social Services, or a related field.
• Five (5) years progressively increasing responsibility in an administrative and managerial capacity, which includes supervision of staff, preparation of operational budgets and completing written/verbal reports to a Board of Directors. Experience could be in custodial childcare, probation, juvenile court service unit, department of public welfare, juvenile corrections, or institutions within the division of youth services, or related work.
• Master’s degree preferred.
• Must have a telephone and report residence.
• Must have valid driver’s license, a vehicle for transportation and show proof of automobile liability insurance coverage.
• Must secure and maintain certification as a Juvenile Supervision Officer from the Texas Juvenile Justice Department (TJJD).
• Must successfully complete the department’s pre-employment requirements and background investigation.

Skills and Abilities

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  Knowledge of the juvenile offender, detention, probation and restitution systems; comprehensive knowledge of Title III, Juvenile Justice Code, Texas Family Code and Penal Code.
• Knowledge of correctional management strategies, the juvenile correctional and treatment system; Texas Administrative Code; knowledge of budget development and administration; and knowledge of the Prison Rape Elimination Act (PREA).
• Knowledge of the American Correctional Association standards and accreditation process.
• Possess a high degree of management and leadership experience working in correctional settings, procedures, and best practices for non-secure and secure juvenile facilities
• Knowledge of the principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, efficiency methods, and coordination of people and resources.
• Knowledge of kitchen operation standards to include the National School Lunch Program.
• Ability to execute approved policies and state administrative standards regarding facility operations and ability to ensure the health and safety of detained juveniles and juveniles in residential treatment.
• Knowledge of safe handling methods for detained juveniles and juveniles in residential treatment.
• Knowledge of the principles and practices of effective employee supervision and effective customer service; skill in supervising professional, administrative employees, line officers and kitchen personnel
• Skill in speaking candidly and persuasively with a variety of stakeholders.
• Skill in communicating effectively, both orally and in writing; skill in reading, interpreting, and preparing policies, procedures, presentations, and manuals.
• Skill in communicating effectively with diverse groups of individuals utilizing tact and diplomacy. Skill in conducting strategic planning for the organization; in applying strategic thinking to define problems, analyzing and measuring the extent of the problem, initiating improvement efforts, and implementing a control/sustainability process.
• Ability to take a fresh, objective look at the operations of the Department and develop innovative, yet practical solutions to problems and meet the Department’s long-range goals.
• Skill in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Skill in considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Ability to compile and analyze data, combine pieces of information to form general rules or conclusions, and ability to apply general rules to specific problems to produce positive results.
• Ability to use mathematical calculations to estimate to engage in continuous quality improvement assignments, inventory management strategies, and estimate project costs.
• Ability to make decisions regarding long-range goals and priorities, policy interpretation, legislative interpretation, project planning, group work scheduling and individual work priorities.
• Ability to know about, be sensitive to, and to have respect for cultural diversity in order to oversee the delivery of culturally competent services to an ethnically and racially diverse population.
• Ability to establish department goals and objectives and to identify outputs and outcomes in quantifiable terms.
• Skill in leading and motivating employees to include knowledge of effective performance management strategies and teambuilding that enable an effective, cohesive and engaged workforce.
• Ability to write and speak effectively.
• Ability to respond effectively to questions and complaints.
• Ability to ensure that departmental activities conform to federal, state, and local laws and regulations; identify and resolve departmental operational problems.
• Ability to understand business functions and metrics within the County and local government.
• Ability to interpret information to determine organizational impact in making decisions and/or recommendations.
• Ability to use expert judgment in order to develop and implement new juvenile programs and modify existing ones.
• Ability to operate a personal computer and utilize basic office programs (Word, Excel, power point, etc.).
• Ability to demonstrate regular and reliable attendance.
• Ability to work well with others and participate fully in a team-oriented environment

• Ability to maintain strict confidentiality.
• Must be approachable, politically astute leader and strategic thinker.
• Must possess excellent professional communication and interpersonal skills to engage youth, families, co-workers, employees, supervisors, Department Heads, Elected/Appointed officials, municipal, county and state officials, community stakeholders and the general public as well as speak in public. Must possess a positive and professional demeanor/temperament as well as able to persuade/influence others to excel and achieve professional and departmental goals and objectives.
• Must be of good moral character to promote values, demonstrate integrity, commitment, honesty and reliability.
• Must demonstrate initiative and the ability to lead by example.
• Must promote and maintain professional development through independently seeking learning opportunities to enhance personal skills and knowledge.
• Must be performance driven and possess the ability to align individual, team and work goals with goals of the department.
• Must be willing to work extended non-traditional hours to include, evenings, weekends, and holidays, as necessary to meet unit and/or departmental needs.

• Oversees the management, scheduling and operations of the 24-hour juvenile pre and post adjudication facilities to ensure compliance with departmental policies and procedures, TJJD standards, PREA compliance and any other federal, state and local statutes.
• Responsible for maintaining program and facility certification, records and ensures all data collection variables are accurately reflected in the departments system of records for statistical reporting and program management purposes.
• Responsible for collaborating with Human Resources on leadership recruitment efforts, performance management and other related matters.
• Administers correctional programs and resources in alignment with departmental and county strategic goals to include collaboration with community agencies.
• Works with the Chief Probation Officer and the Executive Management team to identify, research, and propose departmental policies, practices, programs and services that support the Department’s mission and strategic goals.
• Oversees policy management to ensure compliance with Departmental, Texas Juvenile Justice Department standards, local, state and federal standards as well as maintain working knowledge of statutes and laws impacting juvenile justice practices and services.
• Collaborates with the clinical unit to develop and implement mental health and substance abuse intervention services in accordance with standards and/or licensing requirements to meet the needs of youth and respond to crisis as needed.
• Coordinates, evaluates, researches, and develops comprehensive services and programs that are culturally competent, evidence based and/or promising practices.
• Assesses current practices and utilizes knowledge of traditional and contemporary correctional science principles and juvenile justice theories to develop staff.
• Develop and implement programming aligned with evidence based and/or best practices that integrate juvenile justice theories to create a seamless system of care and services delivery that promotes community protection and client centered services.
• Oversee the evaluation on the systems of internal controls and makes recommendations for improvements.
• Responsible for overseeing the management teams assigned to the Pre and Post Adjudication facilities as well as the kitchen, to include making recommendations for hiring, performance evaluations, corrective and disciplinary actions, terminations and conducting management investigations, as assigned.
• Responsible for creating a professional learning environment and creating opportunities for staff professional development and performance improvement in alignment with correctional management strategies within the scope of juvenile justice practices.
• Responsible for collecting, reviewing and analyzing data/statistical information as a means of assessing operations.
• Directs through subordinate managers and supervisors the ongoing operations of all programs within the facilities.
• Responsible for the development of bid specifications for goods and services as applicable to facility operations in collaboration with other departmental and county teams.
• Responsible for coordinating with legal on the development of contracts for goods and services as applicable.
• Responsible for all contract monitoring functions as assigned.
• Develops, proposes and monitors assigned units’ budget.
• Identifies units training needs and current information regarding best practices in correctional management as it pertains to operating juvenile facilities and makes recommendations regarding new employee orientation training, on the job training and remediation training as necessary.
• Serves as institutions liaison to other agencies and divisions.
• Continually improve, develop, maintain, and implement financial policy/procedures and programs and to ensure legal compliance on service and operational matters.
• Represents the CJPO on committees and community activities as directed.
• Keep abreast of pending legislation that may impact the Juvenile Probation Department.

Other Important Duties

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  Performs other duties as assigned.
• Maintains a safe and healthy workplace environment by adhering to all safety rules and policies.

EDUCATIONAL ASSISTANCE PROGRAM (EdAP)
Reimbursement up to $2000 per calendar year for eligible education expenses.

EMPLOYEE FITNESS AND WELLNESS CENTER
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.