Key Accounts Manager Job at Vacutech LLC
Are you looking to advance your career and learn new skills with a rapidly growing company?
Vacutech, a member of the National Carwash Solutions family, has grown over the past 50 years to become North America’s largest equipment, service, and cleaning solutions provider in the car wash industry!
At National Carwash Solutions, our employees are provided with extensive on-site training, flexibility and ample opportunities for advancement. We offer competitive wages and benefits including comprehensive health, dental and vision coverage, matching 401(k), paid time off and more.
Job Duties:
- Act as the primary interface between key account representatives and the Vacutech organization.
- Maintain a relationship with Key Account representatives to maintain an understanding of their evolving business needs and make recommendations for change to the organization to meet those needs
- Troubleshoot and resolve customer concerns as necessary to aide in customer satisfaction and retention
- Learn all product and services offerings within a short time frame and become the subject matter expert on all solutions offerings
- Ensure project specific needs are communicated to Project Management team and properly executed
- Collaborate with NCS Opportunity Owner and Installation Team to ensure account product and timing alignment
- Communicate and promote our product and service offerings accurately and execute customer needs as appropriate
- Keep management apprised of significant changes in the marketplace and/or customer concerns pertaining to area of responsibility
- Keep Salesforce.com up to date and report business metrics as required
- Comply with all applicable OSHA, EPA, DOT, local regulatory laws, and company safety policies
- Management retains the discretion to add or change the duties of this position at any time
Qualifications:
- Bachelor’s degree preferred with a minimum of 3 years of proven sales experience in a business-to-business environment
- Must have proven experience in new business development, achieving revenue goals, and managing sales strategies in line with company objectives
- Must be able to demonstrate strong leadership/influence without authority
- Must have excellent verbal and written communication skills which will entail speaking to small and potentially larger groups of individuals
- Must have effective organizational and time management skills
- Must be a fast learner who is at ease with technology and someone who thrives in keeping up with the latest trends (apps, social media outlets, emerging technology in the C-store and car wash industry, etc.)
- Must be a perceptive listener with the ability to ask pertinent questions and hold business units accountable regarding data and analytics needed for successful management of assigned accounts
- Must have the ability to manage multiple objectives, tasks and clients
- Must possess solid computer skills (MS Office applications, specifically Excel and PPT), and have working knowledge and experience with CRM software
- Must be able to analyze and interpret data and be able to explain the analytics to the customers and break down key metrics in an organized fashion
- Must have adequate sight to read and interpret data
- Required to use advanced math and writing skills
- Required to use a Laptop Computer routinely
Physical Requirements:
- Intermittently bends, stoops, kneels, reaches, twists, perform repetitive motions using hands to grasp, push, pull, or do fine manipulations
- Required to stand or sit for prolonged periods
National Carwash Solutions is a proud equal opportunity employer. We are a drug free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation or veteran status.
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