New Patient Coordinator Job at Ammonoosuc Community Health Services, Inc.
Ammonoosuc Community Health Services, Inc. Woodsville, NH 03785
Description:
The New Patient Coordinator will be the first point of contact for any new patient to ACHS. This position will facilitate the intake screening process, selection of appropriate provider/site, as well as transfer of medical records. The New Patient Coordinator will also coordinate and schedule the “Get Established” visit.
Requirements:ESSENTIAL RESPONSIBILITIES
- Receives all requests for enrollment of new patients
- Performs interview to establish needs of patient
- New Patient Packet
- Release of Information (ROI) for previous medical records
- Reviews Narcotic Drug Policy (as applicable)
- Assigns appropriate provider / site for new patient
- Responsible for processing and tracking ROI and new patient records/chart
- Responsible for entry of new patient into Electronic Medical Record
- Responsible for monitoring/answering calls to New Patient Hotline
- Responsible for scheduling initial appointment for new patient
- Reviews new patient tracking report
- Other duties, work hours, and ACHS placement may be assigned
REQUIRED KNOWLEDGE; SKILLS & ABILITIES
- Ability to accept responsibility and account for his/her actions.
- Ability to perform work accurately and thoroughly.
- Ability to adapt to change in the workplace.
- Demonstrates good knowledge of agency wide policies and procedures.
- Ability to communicate effectively with others using the spoken and written word.
- Ability to bring about group solidarity to achieve a goal.
- Ability to make critical decisions to solve a problem or reach a goal while following company procedures.
- Ability to organize well and follow a systematic method of performing a task.
- Ability to find a solution for or to deal proactively with work-related problems.
- Ability to utilize the available time to organize and complete work within given deadlines.
- Ability to comprehend and use ACHS computer software.
- Understand and effectively use the ACHS Electronic Medical System.
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