Primary Function

Working as a part of an in-house creative production team, the successful candidate will provide hands-on support during pre-production, on-set and in the business office. This position requires a strong customer service orientation and will complete daily scheduling, crewing, production support and administrative business functions of a production studio.

Duties & Responsibilities

• Serve as key contact for crewing, resource & equipment requests, travel and scheduling; Confirm and assign most appropriate people and equipment resources to each project for domestic and other locations
• Provide support and work closely with department personnel in all aspects of logistical, operational and production coordination as assigned
• Conduct resource and facility scheduling using proprietary software
• Greet clients and visitors, assist with marketing initiatives
• Conduct online research
• Manage incoming invoices, equipment rentals, credit card receipts, expenses and other production documents for reconciliation
• Assist with the maintenance and organization of digital media assets and documentation for equipment and software
• Assist with studio and field shoots
• Take ownership of service areas as assigned, documenting SOPs or WPDs, participate in equipment inventory, future planning and special projects
• Work effectively with staff, clients and other vendors to provide these services and ensure impeccable customer service
• Work in the most proactive, creative and professional manner to provide the highest level of service to our clients
• Other duties as assigned

Skills & Qualifications

• Excellent customer service and resource management skills; proactive and responsive
• Must demonstrate firm understanding of the entire video production process
• Demonstrated ability to embrace and apply current and new technologies
• A positive and proactive attitude and a willingness to jump in and help
• Basic math and computation skills; extreme attention to detail required
• Well organized and capable of handling multiple assignments
• Excellent verbal and written communication skills
• Ability to maintain high level of professionalism in a corporate environment
• Ability to interface effectively with a variety of people including team personnel, clients and vendors to establish productive, ongoing relationships
• Proficiency in Microsoft Office, particularly Excel. Must be able to create and format spreadsheets, apply functions & formulas, merge & sort data
• Familiarity with Farmer’s Wife, Workfront, ScheduAll, or other project management or video production enterprise systems a plus
• Strong problem solving skills and the ability to think quickly in a live program environment

Education & Experience

• Bachelor’s Degree in Communications, Marketing, or related field required
• 1+ year video production experience (corporate video preferred, digital media, or broadcast)
• 1+ year office administration, finance, accounting experience or communications role

Diversity Inclusion & Customer Service Statement

TeamPeople is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way.

We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Job Type: Full-time

Pay: From $20.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in East Hanover, NJ 07936

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