Title: Overnight Shelter Staff - 82nd Street Shelter
Salary: $25.25/hr
Shift: Wed-Sat 8:30pm-7:30am (alternating Wednesdays)
Reports to: Program Manager & Team Lead Supervisor
Do Good Multnomah is a non-profit organization that partners with the community to provide supportive housing and low-barrier emergency shelter to houseless veterans in Portland, Oregon. The culture and care we strive to provide our shelter participants at Do Good Multnomah is extremely important to all of us. We emphasize relationship-building, one-on-one engagement, supportive services, and direct community participation. We believe it is essential to gain an understanding of our participants and the issues that they face. In this way, we are changing the way we serve houseless individuals in the Portland metro region.

Our approach is simple, we offer all program participants our respect and we seek to honor their inherent dignity. While we are committed to providing participants with a safe, warm place to stay for the night, and for our residents, a place to call home, we are equally interested in forging meaningful relationships with them. These bonds allow for our staff to serve as mediators and connectors between participants and a variety of service organizations in Portland.

SUMMARY: The successful applicant will be a member of a dedicated team whose mission is to support participants who are voluntarily isolating at the 82nd motel shelter. The applicant will use trauma-informed care to create a safe, clean, and supportive environment for community participants who are staying at the motel. This location is specifically dedicated to supporting community partner’s whose participants need to isolate due to communicable illness (Covid-19, RSV, influenza, etc.). Shelter staff will work 10-hour shifts with a 3-day/4-day weekly rotation schedule (paid 40-hours weekly).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Process participant intakes and discharges with completion of associated forms.
• Maintain effective communication with all staff, programs, and community partners.
• Maintain a safe environment for shelter staff and participants.
• Complete routine, hourly disinfectant protocols for health and safety.
• Maintain and organize all participant documentation, record keeping, participant write-ups, nightly notes, etc.
• Follow all VIMo protocols and safety measures to protect participants and staff.
• Complete nightly safety calls and check-ins with participants.
• Complete routine perimeter checks of the motel to ensure safety and cleanliness.
• Attend supervision, staff meetings & any appropriate community professional meetings.
• Ensure that all areas utilized by shelter participants and staff are clean, organized, and left in an orderly manner during and after each shift. This may include, but not limited to, cleaning up smoking areas outside the shelter, taking out garbage, cleaning office and community spaces, etc.
• Adhere to all state and federal privacy and security regulations applicable to the program, and to Do Good Multnomah’s policies and agreements regarding confidentiality, privacy, and security.
• Perform other duties as assigned.

SKILLS AND ABILITIES:

• Maintain calm, compassionate, and strength-based communication under pressure
• Ability to display a non-judgmental attitude, and a willingness to learn new skills.
• Demonstrate ability to work independently, problem solve, and complete tasks in a timely manner.
• Ability to communicate clearly and concisely both verbally and in writing.
• Ability to work in an environment where people may be verbally or physically hostile.
• Ability to work courteously with the general public, participants, and co-workers.
• Ability to maintain accurate records and necessary paperwork.
• Ability to learn and apply training instruction.
• Professional maintenance of appropriate boundaries.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.

Job Type: Full-time

Pay: $25.25 per hour

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