Howard Technology Solutions’ education department focuses solely on the needs of K12 schools and higher education facilities to assist them in creating and maintaining optimum learning environments. We supply advanced technology that includes audiovisual and instructional solutions, network security and storage solutions, as well as installation, consulting, and design services. Howard account representatives are highly trained to ensure that each has a good working knowledge of the products we offer and a thorough understanding of the requirements and challenges associated with education.

Who we need: Quote Tech

The primary responsibility of this position is to prepare quotations and provide technical support. Duties include daily assistance with Customer Service and expediting problematic orders.

RESPONSIBILITIES:

• Oversees the receipt, entering and expediting of all customer quotes.
• Handles customer inquiries including but not limited to product, pricing.
• Communicate opportunities, discuss customer issues and work with Outside Sales and Inside Sales in developing customer account planning.
• Support all sales personnel.
• Anticipates and is ready to initiate action on customer satisfaction with resolution.
• The ability to multi-task in a fast paced environment.
• Work with Customer Service to coordinate sales efforts
• Assures phones are staffed at all times.
• Actively participates with team members to achieve company goals.
• Other duties and/or projects as assigned.

QUALIFICATIONS/CHARACTERISTICS

• Minimum 1+ years work experience, preferred technology background
• Strong technical proficiency in computer skills including Microsoft products (Word, Excel, Access)

KNOWLEDGE, SKILLS AND ABILITIES

• Good oral/written communications.
• Ability to make decisions and work without close supervision.
• Ability to work under pressure.
• Should be a self-starter with good organizational skills and be flexible.
• Superior interpersonal abilities. Ability to get along with diverse personalities, tactful, mature, flexible, good reasoning skills with sound judgement.
• Excellent time management skills
• Creativity/the ability to think outside the box

Howard Industries offers excellent pay and benefits. Benefits include: paid employee health and life insurance, paid vacation, holiday pay and more!

Equal Opportunity Employer Vet/Disabled

Job Type: Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Work Location:

• One location

Work Location: In person

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