Receptionist, full-time- Cranberry Township, PA Job at UPMC
Description
UPMC Cranberry Place is hiring a full-time receptionist
Cranberry Place is a skilled nursing facility with an updated decor and welcoming atmosphere located in easily accessible Cranberry Township. Our team is dedicated to enhancing the comfort of our residents and returning them to their highest level of independence. Join our outstanding team in enriching the lives of our residents as we strive to improve their physical, psychological, and social needs.
- Receive, sort, and distribute mail to the correct department, resident, or staff member
- Direct complaints to the appropriate department or staff.
- Accept assigned duties in a cooperative manner.
- Must remain flexible in work schedule (overtime, evenings, holidays, etc.).
- Assist the Dietary Department with sorting residents' menus for next-day meals.
- Screen all individuals coming into the facility and exercises good judgment in granting entrance.
- Receive and respond courteously and appropriately to all inquiries made.
- Attend all mandatory educational offerings.
- Maintain up-to-date emergency reference, key staff, and medical staff telephone listing.
- Answer incoming telephone calls on a multi-line telephone system consistently on or before the third ring.
- Refile business office files in the manner prescribed and when directed.
- Enforce visitation policies and procedures.
- Input initial resident admission data producing face sheet, armband, identification card.
- Respond to written requests for information in accordance with facility policies and procedures.
- Screen and direct all incoming calls in a courteous efficient manner to the proper department or staff member.
- Interact with residents and residents' representatives and directs them to appropriate department or staff.
Qualifications
Completion of High school diploma or equivalent, superior interpersonal skills required.
Licensure, Certifications, and Clearances:
UPMC is an Equal Opportunity Employer/Disability/Veteran
Individuals hired into this role must comply with UPMC's COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.
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