Referral Coordinator Job at Rehabilitation Medical Group
We are looking for a Full-Time Referral Coordinator to join our team! Surgery Partners offers competitive pay and comprehensive benefits. Come join a growing, national healthcare company!
JOB TITLE: Referral Coordinator
GENERAL SUMMARY OF DUTIES: Referral Coordinators are responsible for all incoming and outgoing referrals and authorizations for established patients. This includes but is not limited to obtaining authorizations and referrals for office visits; obtaining authorization and precertification for injections and procedures; referring patients to other specialty offices; obtaining authorizations for advanced radiology and sending orders to radiology imaging facilities; and referring for therapies of all sorts. The referral department is a vital part of the workflow, and we do all we can to ensure payment for services provided.
SUPERVISION RECEIVED: Office Manager
ESSENTIAL FUNCTIONS:
- Counseling patients and scheduling surgeries for multiple physicians.
- Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
- Complete all necessary paperwork for each procedure on the physicians’ schedule.
- Pre-certify any procedures on the schedule that require pre-certification.
- Obtain required referrals prior to services via phone, fax, on-line, etc.
- Review office schedules daily for patients requiring authorizations, referrals, pre-notification, and insurance eligibility verification.
- Must be capable of multi-tasking and working with a diverse patient population.
- Provide back up support for the Front Office as needed.
- Other duties as needed.
EDUCATION/EXPERIENCE:
- High school graduate
- At least 1 year of experience scheduling patient appointments and/or surgeries; or experience in healthcare insurance billing and verification, collections and/or referrals/authorizations.
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