About The Position The Regional Account Executive is responsible for developing and maintaining positive relationships with assigned municipal, commercial and industrial customers, high visibility institutions, community organizations, elected officials, and local government within Regional Division Operations. Responsible for developing a comprehensive understanding of issues occurring in the marketplace in order to understand the impact on assigned accounts. Key responsibilities include: Develop strong working relationships, provide prompt, creative, and integrated business solutions focused on improving customer loyalty and enhanced profitability for both parties. Serve as main point of contact for assigned commercial and large commercial and industrial customers, key community stakeholders, municipal leaders, and elected officials. Partner on activities related to state legislation with the Government Relations Department to communicate and enlist business and local community support. Advance public relations for the company through active involvement on strategically selected boards and/or committees, make presentations to elected officials, local government staff, and community leaders at local civic and community events. Facilitate the resolution of customer and constituent related issues with division engineering, construction and service departments by collaborating with internal departments. Serve as trusted energy advisor, responding to operational and service issues, and participate in rate reviews. Identify energy-related opportunities to help meet customer needs and provide solutions to their service related issues. Identify opportunities to introduce subject matter experts in: energy efficiency, energy solutions, business development, government relations, economic development, and corporate contributions. Coordinate implementation of all agreements and documents related to rates, products, and services. Secure municipal franchises, street lighting contracts, rider agreements, etc. Manage customer and key contact information in customer relationship management system, recording every meeting within established deadlines, customer issues, and sales/service opportunities. Serve as representative of company at sponsored trade shows, community events, educational sessions and related training and certifications. Partner with Corporate Communications and/or Division Director relative to media inquiries, government relations, corporate contributions, advertising to communicate uniform messages to key stakeholders. Participate on tariff review teams and other teams as assigned by Director. Run electric rate comparisons and provide explanation of rates along with load management strategies. Manage the application, installation, and billing associated with new distributive generation and net metering. Administer the district's advertising budget, local community funds and provide guidance relative to the Division's annual corporate contributions fund according to the Company's and the Division's strategic charitable contributions goals. Participate in major storm events as information liaison for assigned geographical communities, key stakeholders, and assigned customers. Qualifications Bachelor’s Degree from an accredited college or university required. Degrees in Engineering, Business, Accounting, Marketing and Communications or related field from an accredited college or university are preferred. Five or more years of experience in utility, rates, financial, field operations required; relationship/account management and customer contact experience required. Two years of sales and service experience preferred. In addition to the above qualifications, the successful candidate will demonstrate: Possess a thorough working knowledge of electrical and gas distribution and transmission design and operations from having worked in a variety of departments serving customers. Advanced proficiency with Excel and proficiency with other MS Office Suite of applications. Extensive experience analyzing data. Customer Relationship Management (CRM experience). Proficiency with applicable Ameren systems (e.g., OAS, DOJM preferred. Ability to communicate exceptionally and influence credibly at all levels of an organization. Ability to think critically, adapt quickly and provide innovative solutions to challenges. Ability to perform work under time pressure and complete tasks to meet customer expectations. Ability to work beyond normal hours to meet critical needs of sensitive customers as well as deliver on time-sensitive PR concerns. Additional Information Ameren’s selection process may include a series of interviews. Specific details will be provided to qualified candidates. Requires availability for weekend on-call duties to meet public responsibilities. Expected to participate in numerous evening stakeholder meetings or night time functions throughout the year.