Job Details

Description

The System Administrator position is primarily responsible for the administration, patching, updating, operation, and support for Credit Union ONE Servers and Workstations. This includes the planning, design, installation, configuration, maintenance, optimization, and support of servers, desktop workstations, laptops, tablets, and personal devices. The position of System Administrator secures the IT infrastructure to ensure efficient, effective, and reliable IT operations in support of established credit union business strategies and objectives.
Essential Duties:

• Perform Patch management tasks include maintaining current knowledge of available patches, deciding what patches are appropriate for particular systems, ensuring that patches are installed properly, testing systems after installation, and documenting all associated procedures.
• Maintain smooth operation of multi-user computer systems, including coordination with network, software, and system engineers, PC desktop technicians, project managers, end users, and customer and IT management. Able to support multiple networks.
• Provisions, reimages, and tests new and reallocated computers, laptops, and other equipment as directed. Performs software deployment for department or organization-wide software installations and updates
• Manages operating system and third-party patching for all devices. Monitors notification sites and vendor announcements to ensure patches are applied in a timely manner. Influences the patch management policy.
• Develops, maintains, and executes scheduled and documented desktop and server infrastructure maintenance plans, including operating system upgrades, patch management, application upgrades and maintenance releases.
• Performs desktop and server infrastructure support as directed. Researches, analyzes, troubleshoots, and resolves server, and PC problems related to software upgrades and patching. Proactively monitors the desktops, servers, and software applications for issue prevention; monitors the system and data integrity of enterprise systems and server platforms. Analyzes system event and audit logs, performs diagnostics on computers, software applications, and takes the appropriate action to resolve problems.
• Creates, develops, and maintains operational documentation to accurately reflect the current state of the entire IT infrastructure, including hardware, software applications, support logs, IP address allocation, network topology, telephone number and carrier circuit information, IT Services processes and procedures, BCP documentation, maintenance plans and schedules, system maintenance procedures, server and PC provisioning procedures, asset inventory and equipment assignment documentation, user account provisioning procedures, and other related information as assigned.
• Participates in evaluating, installing, monitoring, and directing proactive and reactive defensive measures, including information security hardware, software, and services to ensure the availability, integrity, security, and confidentiality of corporate and member information.

Requirements:

• Two years of work-related experience including computer/data processing system operations (hardware and software).
• Minimum 2 years of systems administration experience in MS Windows Operating Systems.
• Minimum 2 years experience with Patch Management & Patch Automation. Experience with MS System Center Configuration Manager, WSUS or comparable End-point Management System in a multi-site enterprise environment.
• Solid analytical skills to troubleshoot high-level, complex, and technical problems.
• Strong knowledge of Microsoft Windows desktop, Server operating systems. Windows Server Environment Active Directory and Group Policies.
• Ability to handle multiple activities or interruptions at once and to work positively and effectively within a team or self-directed model.

Salary range $64k - $96k Hybrid position
Our company policy requires all new hires to submit proof of being fully vaccinated for COVID-19 on their start date. Our company adheres to all guidelines from government agencies, including the EEOC and respects religious or ADA exemptions/accommodations.

Travel Required

Yes. As needed to various branches for equipment upgrades

Qualifications

Behaviors

Required
Functional Expert: Considered a thought leader on a subject

Innovative: Consistently introduces new ideas and demonstrates original thinking

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required
Self-Starter: Inspired to perform without outside help

Job Security: Inspired to perform well by the knowledge that your job is safe

Goal Completion: Inspired to perform well by the completion of tasks

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required
High School / GED or better.

Experience

Required
3 years: System patching/updating for Windows and other devices

3 years: Operating system life cycle for Windows and other devices

3 years: SCCM

2 years: Computer/data processing system operations. Systems administration experience in MS Windows Operating Systems. Patch Management and patch automation experience. MS Center Configuration Manager, WSUS or comparable End-point Management System

Job Type: Full-time

Pay: $64,000.00 - $96,000.00 per year

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