Vacancy: Customer Service Representative (CSR) / Teller

The Bank of Montserrat Limited is seeking a dynamic and customer-focused individual to join our team as a Customer Service Representative (CSR) / Teller.

Why Join Us?

At the Bank of Montserrat, you’ll be part of a trusted financial institution committed to integrity, growth, and community service. We offer:

  • A supportive and professional work environment
  • Opportunities for professional development
  • The opportunity to contribute meaningfully to Montserrat’s financial well-being

Key Responsibilities

  • Provide superior customer service to clients in person and over the phone
  • Handle cash and reconcile balances with a high degree of accuracy
  • Accurately process deposits, withdrawals, payments, and other banking transactions
  • Maintain a high standard of professionalism and confidentiality
  • Promote the Bank’s products and services to meet customer needs

Minimum Requirements

  • Minimum of four (4) CXC passes, including Mathematics and English, or higher qualification
  • Basic computer proficiency and comfort with digital banking platforms
  • Strong interpersonal and communication skills
  • Excellent customer service skills with a passion for helping others
  • Professional attitude with attention to detail
  • Self-motivated with a proactive approach
  • Good problem-solving skills

How to Apply

Applications from suitably qualified candidates should be addressed to:

Human Resources Manager
Bank of Montserrat Limited
P.O. Box 10
Brades
MONTSERRAT

Email applications to: hr@bankofmontserrat.ms

We thank all applicants for their interest in joining our team; however, only those selected for an interview will be contacted.

Deadline for submissions: Friday, 30 January 2026