Why Join Us?
At the Bank of Montserrat, you’ll be part of a trusted financial institution committed to integrity, growth, and community service. We offer a supportive work environment, opportunities for professional development, and the chance to contribute meaningfully to the financial well-being of Montserrat.

Join Our Team

Bank of Montserrat Limited is seeking a friendly, professional, and customer-focused Receptionist to join our team on a six-month contract.

This role is ideal for someone who enjoys working with people, providing excellent customer service, and ensuring that every customer interaction reflects the Bank’s commitment to professionalism and care.

Key Responsibilities

The successful candidate will:

• Provide superior, courteous, efficient, and quality service to all customers in accordance with the Bank’s customer service standards.
• Promote and maintain positive relationships with customers, visitors, and other stakeholders.
• Answer incoming telephone calls within three rings in a warm, welcoming, and professional manner.
• Accurately direct callers to the appropriate department or team member.
• Respond to customer enquiries where possible or refer enquiries to the appropriate person.
• Take and deliver accurate telephone messages in a timely manner.
• Provide clerical and administrative support to the Customer Service Department.
• Complete administrative and clerical duties as assigned by the Supervisor.
• Perform any other duties assigned from time to time.

Minimum Requirements

Applicants must possess:

• Four (4) CXC subjects, including English Language and Mathematics.
• Basic computer proficiency and comfort using digital banking platforms.
• Strong interpersonal and communication skills.
• Excellent customer service skills and a genuine passion for helping others.
• A professional attitude and strong attention to detail.
• Self-motivation and a proactive approach to work.
• Good problem-solving abilities.

How to Apply

Qualified candidates should submit a cover letter and CV addressed to:

Human Resources Manager
Bank of Montserrat Limited
P.O. Box 10
Brades
Montserrat

Applications should be emailed to: hr@bankofmontserrat.ms

We thank all applicants for their interest in joining our team; however, only candidates selected for an interview will be contacted.

Application Deadline – Friday 19th June 2026

Bank of Montserrat Limited is an equal opportunity employer committed to providing exceptional service to the people of Montserrat. Your Bank. Your Future.