OPPORTUNITY

Closing Date: February 3, 2023 5:00 p.m.

WHO WE ARE:
The City of Santa Maria is seeking a public service focused, technologically savvy, and innovative team oriented professional to fill a Librarian II position at the Circulation Services division of the Santa Maria Public Library. Incumbents perform increasingly difficult and complex administrative analysis tasks, conduct management studies, and coordinate projects as directed by the Librarian III. Incumbents are expected to cross-train in all areas for maximum efficiency. The Librarian II for Circulation Services performs a variety of professional library functions involved in assisting library patrons with their informational needs, provides excellent customer service leadership and technical assistance to the public, and has an active role in the development of the library collection for Main and branch libraries. DAYTIME, EVENING, AND WEEKEND WORK IS REQUIRED.

The City of Santa Maria is a full-service City with a City Council/City Manager form of government with over 700 employees, an annual budget of approximately $222 million and serves approximately 108,000 constituents. The City of Santa Maria is located on the beautiful central coast of California and covers over 23 square miles. The City has a harmonious balance of maintaining coastal and agricultural lands while promoting business. Santa Maria has been recognized nationally as an All-America City by the National Civic League and offers reasonably priced housing, community festivals, quality schools, and is in close proximity to beaches, cultural arts, a local airport, wineries, and higher education institutions.

WHAT WE DO:
Under general direction of assigned supervisor, plans, organizes and coordinates complex library functions in a library division including Adult, Youth, or Circulation Services. Works evening and weekend shifts as required. This position supervises division staff. In absence of Librarian III, may provide overall supervision of library as the librarian in charge.

The Librarian II position is a Front Line Supervisor role that provides support and guidance to library staff and patrons. Their role enables library staff to offer seamless, high quality customer service and innovative engagement with the goal of building a better community.

REQUIRED SUBMITTALS: In addition to online Application and Supplemental Questions
Cover Letter
Resume

JOB DESCRIPTION: Librarian II

DUTIES

These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.

This position:

• Plans, organizes and coordinates complex library functions in a library division including Adult, Youth, or Circulation Services.
• Develops, designs, and plans outcome based library programs.
• Focuses on continually improving library services and resources.
• Trains, directs, and supervises division library staff and volunteers.
• Represents the library to other departments and the community.
• Coordinates technology and internet resources for staff and public.
• Prepares information and statistical reports and presentations.
• Positions assigned to Circulation may be responsible for:
  • Supervising and administering the daily operations of Circulation Services.
  • Monitoring and liaising with the Library Cooperative and City Information Technology on the integrated library system, circulation software, and database maintenance.
  • Providing public services from the Circulation desk at the main library.
  • Developing, coordinating and presenting programs for the community in coordination with Adult Services Librarian II, or Youth Services Librarian II.
  • Evaluating, developing and maintaining an area of the library collection including electronic and print resources.
• Scope of assigned area will depend on departmental structure and is at the discretion of the department director.
• Upholds the values of the organization and has strong customer service orientation.
• Performs other related projects and duties as assigned.
• Demonstrates regular, reliable and punctual attendance.

Front-line Supervisor:
Incumbents should have a solid foundation of Individual Contributor core competencies identified by the organization, as well as the following core competencies identified as essential for Front-line Supervisor (click the hyper link to see the full definition Front Line Supervisor Competencies):

• Assertiveness - Effective performers are self-confident, readily offer options and take action, and challenge others when appropriate. They trust their judgment.
• Conflict Management - Effective performers recognize that conflict can be a valuable part of the decision-making process. They support and manage differences of opinion and use consensus and collaboration to resolve issues.
• High Standards - Effective performers model professional standards, pay attention to detail, continually seek to improve processes, hold staff accountable, and find best practices.
• Informal Communication - Effective performers clearly and articulately convey information to others. They accurately interpret and understand nonverbal cues.
• Positive Impact - Effective performers make positive impressions on those around them. They are personable, self-confident, optimistic, enthusiastic, and generally likable.
• Delegation - Effective performers willingly entrust work to others, provide clear guidelines, provide challenging assignments, and empower others.
• Active Listening - Effective performers offer their full attention when others speak, actively listen, and demonstrate verbal and nonverbal listening cues to ensure understanding.
• Team Management - Effective performers select and build effective work groups, understand the human dynamics of team foundation, and create and maintain functional teams. They formulate team roles, provide guidance, and reward team behavior.
• Influence - Effective performers are skilled at directing, persuading, and motivating others. They establish a personal power base built on mutual trust, fairness, and honesty, and flex their style to direct, collaborate, or empower others.

MINIMUM QUALIFICATIONS

• Ideally, two years of professional librarian experience; and
• Graduation from an accredited college or university with a master’s degree in Library Science.
• Or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
• Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession, such as:
  • Public library’s role in the community;
  • Library automation systems, technology, and databases;
  • Collection development theories and processes;
  • Effective supervision including training, oversight and disciplinary processes.
  • Depending on assignment: children’s, teen or adult literature and programming; electronic resources for youth and adults; sophisticated reference tools; methods of reference research and availability of other specialized resources.
  • Effective verbal, written, and interpersonal communication skills.
  • Microsoft Office Suite (or equivalent).
  • Use computer and other office equipment effectively.
• Poise and confidence in working with the public and handling difficult patron situations.
• Sensitivity to diverse populations.

SELECTION PROCESS

The completed application packet will include the online application and supplemental questions, and electronic attachments of a cover letter and resume. Incomplete applications will not be considered.

The most qualified applicants will be selected to appear before a panel for an oral interview. Applicants invited to an interview will be notified electronically at the email address provided by each candidate through the application process. Therefore, it is the applicant's responsibility to provide an accurate email address and to allow their inbox to receive emails in regard to this recruitment (please check your junk/spam folder). An oral board has been scheduled for Wednesday, February 15, 2023. The oral board will recommend a limited number of candidates to the eligibility list from which the new Librarian II may be selected.

Prior to an offer of employment, applicants must pass a background investigation to the satisfaction of the City.

Library employees are required to follow both City and Library policies. One such policy requires Library employees to keep their library accounts in good standing as a condition of employment. Library accounts will be verified before an offer of employment will be made.

If you are experiencing any technical (computer related) difficulties or need help with attaching documents to your application, please call the NEOGOV help line for assistance at 1-855-524-5627.

The following benefits vary by bargaining unit. For full benefit information please refer to the Memorandum of Understanding or compensation resolution available at http://www.cityofsantamaria.org/city-government/departments/human-resources-employment/salary-group-agreements.

Retirement
The City of Santa Maria is a member of the California Public Employees' Retirement System (CalPERS). Your benefit factor is determined by the retirement formula, age, service credit and final compensation. Based upon your bargaining unit and hire date the benefit factor will vary.