WELLNESS ATTENDANT

JOB TITLE: Wellness Attendant

WORK AREA: Wellness

DEPARTMENT: Wellness Manager/Director

REPORTS TO: Non-Exempt

From cascading mountains to crystal lakes, warm summer days and cool winter nights, the beautiful scenery welcomes you to the Carolinas. The Cliffs is comprised of seven luxury communities. Each has their own personality, but is equal in beauty, prestige, and opportunity. The only thing better than the views are the people. Our leaders are focused on the growth and development and growth of our employees, our members are gracious and kind, and our co-workers make coming to work something to look forward to. Once you visit you will understand why employees love being a part of The Cliffs family!

The Wellness Center Attendant provides an instrumental role in delivering The Cliffs experience to each incoming Member, Guests of Members, and Discovery Guests. This position carries out the daily operational duties in an effective, considerate manner to maintain the warm and welcoming environment that is standard across the seven Community Wellness Centers. The Wellness Center Attendant will work under structured processes to achieve the expected facility presentation, including cleanliness and consistency of amenity replenishment, but will need to do so with a flexible mentality to accommodate all incoming Member requests and inquiries. This position will be required to stay informed and connected to various event offerings within the Center as well as across the Community, to provide timely updates to inquiring Members and Guests. The Wellness Center Attendant will work with team members and independent contractors to coordinate service offerings of requesting Members in a thorough and timely fashion. Success in this position will be measured in the consistency of facility presentation, timely and thorough response to Member inquiry, and friendliness of environment in which each incoming Member feels welcomed and belonging.

Qualification Requirements:

• High School Diploma required
• First-Aid/CPR/AED Certification required
• At least one year of administrative coordination required
• Proficient in Microsoft Word, Excel, Access, and Outlook Express
• Ability to work in fast-paced environment
• Ability to multi-task
• Ability to work well with people on the phone and in-person
• Ability to problem solve and ensure member satisfaction
• Must be willing to learn new skills

Physical Requirements:

• Must be able to stand throughout a workday
• Must be able to lift 40 pounds
• Must be flexible in schedule to accommodate member arrival and departure patterns

THE CLIFFS BENEFITS:

• A knowledgeable and passionate management team that leads by example
• Employee appreciation parties and team building events
• Premier training
• Excellent compensation including 10 vacation days and 9 paid holidays (Full Time Employees)
• Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
• Employee Wellness Monetary Incentives
• A work/life balance!